Reviews from actual traders
Nice
We are pleased to learn that you are enjoying our services. We take our customer satisfaction seriously as it is our main goal. Therefore, we would like to know more about the features you'd like us to improve to get your 5 starts rating.
Please reach us via email or live chat or let us know the most suitable time to get a call from your account manager.
Please reach us via email or live chat or let us know the most suitable time to get a call from your account manager.
Un service client de qualité, offrant des réponses claires et détaillées, une assistance rapide et efficace et à l'écoute des besoins. Leur engagement à résoudre les problèmes avec courtoisie et professionnalisme est particulièrement appréciable grâce aux qualités et au professionnalisme de Feras !
Merci beaucoup pour vos aimables paroles ! Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec nous, en particulier avec Feras. Nous ne manquerons pas de lui transmettre vos compliments. Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !
Great platform
Agradezco a Miguel Perez por brindarme la asistencia a la creación de mi cuenta en FXCM, me atendió con mucha amabilidad y respondiendo a todas mis preguntas, muy buen servicio 10/10
First-hand service and attention, very willing to answer your questions, thank you Andres Rivera.
Okay so far
Le doy cinco por qué ni mis amigos asesores me habían atendido tan bien como un desconocido que ahora conozco llamado Andrés Rivera gracias a él eh podido solucionar dudas e inquietudes esto hace que la empresa sea mucho mejor que gran equipo con más ganas de pertenecer a este grupo.
Gracias Gracias Gracias 🫂
nice spread , Thanks for Feras for his support
We're delighted to hear that you are happy with the spread and that Feras has been able to provide the support you needed. Your satisfaction is very important to us.
We will make sure Feras receives your thanks. If you have any further questions or need assistance, please feel free to reach out.
We will make sure Feras receives your thanks. If you have any further questions or need assistance, please feel free to reach out.
Great communication
Platform is easy to use , support team are always there to assist and help , special thanks to Feras Eid
Muy buena plataforma
FXCM has an amazing customer service, especially Feras Eid from support team
Dear Feras,
Your deep knowledge and prompt responses have greatly improved my trading experience. Your professional and proactive approach in providing market updates is invaluable. Keep up the excellent work!
Best regards,
Amitabh Bachchan Solangi
Hello Amitabh,
Thank you so much for your kind words and positive feedback about Feras. We are thrilled to hear that his deep knowledge and prompt responses have greatly improved your trading experience. If you require further assistance in the future, please do not hesitate to let us know.
Best regards,
FXCM team
Thank you so much for your kind words and positive feedback about Feras. We are thrilled to hear that his deep knowledge and prompt responses have greatly improved your trading experience. If you require further assistance in the future, please do not hesitate to let us know.
Best regards,
FXCM team