April 8, 2014

Microsoft Azure issues and backup service for PRO users

Unfortunately there is a significant problem with our hosting services – Microsoft Azure – AGAIN. If you see any issues with real-time data please note that this has nothing to do with TradingView software or servers. We are doing everything we can to get this issue resolved with Microsoft as soon as possible.

The good news is that we launched (as promised!) a dedicated backup feed for PRO users. From a technical standpoint this means there are two redundant server infrastructures in independent clouds with different providers. If one of them has an issue, the data will automatically flow from the other one. This means uptime for PRO users will be close to 100%, which is yet another benefit of getting a PRO subscription.

If you are PRO user and see any issues with data – please contact us at support@tradingview.com immediately.