July 17, 2014

Outage on July 16

Dear early adopters of cutting-edge technology,

Yesterday’s problems, as surprising as it sounds, were caused by our huge popularity. We crossed a point where our current cloud infrastructure needs new solutions for maintaining high stability levels. We completely understand, and take full responsibility, for the inconvenience caused. Our engineers are working around the clock so we can move past this, and so that you can see all the advantages of a cloud platform without the current early-stage issues. We are obliged to offer a refund for the month to anyone who experienced issues, but hope for your support and understanding. Send an inquiry to this email address if you think it’s necessary to receive a refund: support@tradingview.com