Reviews from actual traders
Qiute frankly, I have not yet got the chance to use the platform so I can't make a decision just yet.
Gratefull
the best
great
Thank you for your review. We’re sorry to hear your experience with our team has not been what you had anticipated. Although our client services team strives hard to provide stellar and timely responses to our clients, we understand that there is always room for improvement. We hope to have the opportunity to help resolve the issue that you have been having with our platform, and our support team has reached out to assist you. Alternatively, for assistance we recommend contacting us by phone, then press 9 to discuss your feedback in more detail. Our support team is also available by live chat or email at support@forex.com
Smooth Like you guys a lot! Thank you! Nice People!
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience. Is there anything that would improve your trading experience? Please email our support team with your comments and suggestions at support@forex.com.
the spreads are outrageous. they limit you to only currencies. so you cant trade gold or silver. looking for other brokers.
Thank you for your review. If you’re a trader looking to lower your spreads, you may find our RAW Pricing account an attractive alternative to our Spread-Only account. The tight spreads offered to this account type afford traders the ability to capitalize on opportunities that arise from rapid price fluctuations, with a commission that can provide considerable cost savings. You can read more about our RAW Pricing account on our website here:
https://www.forex.com/en-us/trading-accounts/raw-pricing-account/
While we do pride ourselves in providing our clients with competitive spreads, we understand that some trading strategies may be more difficult to implement in a retail trading environment.
As a regulated entity, we must abide by all rules set forth by our regulators. Unfortunately, we are no longer providing unleveraged metals (XAU and XAG) as a part of our service as of November 30th, 2023. Our support team will reach out to assist you. Alternatively, please contact our support team by phone and select "9" when connected to speak directly with a representative. Our support team is also available by live chat or email at support@forex.com
Just because doesn’t let me trade XAU/USD.
We appreciate your feedback and apologize for any inconvenience this may have caused you. As a regulated entity, we must abide by all rules set forth by our regulators. Unfortunately, we are no longer providing unleveraged metals (XAU and XAG) as a part of our service as of November 30th, 2023.If you need further assistance, our support team is here to help. Our support team is available by live chat or phone. You can also email us at support@forex.com
We really appreciate you taking the time to leave us a review. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. We hope you continue to enjoy using our trading platform. If you need assistance, our support team is here to help. Our support team is available by chat or phone. You can also email us at support@forex.com
All the support you'll need
Forex.com doesn't supply volume numbers. Sometimes I get errors when trying to adjust Stops or Targets within Trading View and I have to go to Forex.com's web trading platform.
Forex.com does not offer have traditional volume information like the stock market does, because it is decentralized. However, we do have multiple different types of helpful indicators that would give you a clear and meaningful analysis to help you make better trading decisions. There is really no real way to measure volume in a decentralized market. Understand that it’s not the true volume, no one has access to that information. Please reach out to our support team for additional information by emailing support@forex.com.
excelent
I like how scaling into trades moves the aggravate entry price. It would be nice if while using a market entry the stop loss at take profit levels with pip value was there like it is on limit and stop orders.
We appreciate your review. As a regulated entity in the US, all trades must be closed in FIFO order (first-in, first-out). As a result, partial positions cannot be closed out of order. Our Support Specialists can assist you with reviewing any trades you feel have not been closed fairly. We stand behind every trade we execute; if we find that your position was stopped out improperly, we will always do our best to reconcile your account.
