Support Ticket Video to Identify Issue With Chart Dropdown Menu.

Bitcoin / U.S. dollarBitstamp

Description

⋅ May 7, 2021 8:58 PM

Hi Support,

This video was made simply to determine if you're currently performing a platform update or if it's something on my end. This video explains what my issue is regarding loss of my "drop down" menu on "Chart" for my home page. When we moved our cursor over "Chart," we could see several of our most recent charts -AND- click a bottom option to Search All Charts. This "Drop-Down" menu is gone in my Chrome, Safari and Brave Browsers.

Stay Awesome!

David

Comments

raoultesla

⋅ May 12, 2021 5:55 AM

Has this issue been solved?
How do I load my SAVED and PAYED FOR charts?

raoultesla

⋅ May 8, 2021 5:23 AM

Same here.

rang1ku

⋅ May 8, 2021 12:04 AM

Hi David, on html code that menu dont have 'class="tv-mainmenu__item"'... Last update change that button. Sry

cryptomavic1

⋅ May 7, 2021 9:15 PM

same here bro

raoultesla

⋅ May 12, 2021 5:56 AM

@cryptomavic1,
Have you found a way to load your saved and PAYED FOR charts?

phuongtam95

⋅ May 7, 2021 9:04 PM

I had that problem too! I thought it was my computer :(

raoultesla

⋅ May 12, 2021 5:56 AM

@phuongtam95, Have you found a way to load your saved and PAYED FOR charts?