Dear costumer service / Tech support,
First of all, you guys are amasing, your service really helps out a lot, gave me some good profits in the past. However I am sadly having some Issues with all BTC to fiat pairs.
The problem started September 5th at around 14:00 h . Maybe you've got to reboot your servers or something (I'm not an IT expert) but your the BTC-fiat pair charts seem to have flipped. Problem seem to have been fixed between 12th of september 02:00 and september 18th 18:00h although the price didnt rise back to the correct altitude. Fix should be really easy, did the work for you already as you can see in the chart
The great flippening starts at arround the 6700 level and ive calibrated the candles to the right support and resistance level!
Thanks in advance, yours sincerely,
Keke
First of all, you guys are amasing, your service really helps out a lot, gave me some good profits in the past. However I am sadly having some Issues with all BTC to fiat pairs.
The problem started September 5th at around 14:00 h . Maybe you've got to reboot your servers or something (I'm not an IT expert) but your the BTC-fiat pair charts seem to have flipped. Problem seem to have been fixed between 12th of september 02:00 and september 18th 18:00h although the price didnt rise back to the correct altitude. Fix should be really easy, did the work for you already as you can see in the chart
The great flippening starts at arround the 6700 level and ive calibrated the candles to the right support and resistance level!
Thanks in advance, yours sincerely,
Keke
Comment:
Looks like you are adressing the problem!! well done!