price action into its earning

Based on BoA's round of calls with key Salesforce SI partners to gauge activity during the quarter, "feedback suggests deal activity tracked slightly above expectations, with strength across the Salesforce platform. Core Marketing Cloud and Service Cloud maintained solid recent momentum. There is increased focus on the Marketing Cloud, given added automation enabled by the integration of Datorama. Service Cloud demand remained strong to manage the shift to digital support channels away from in person call centers, given pandemic disruption. Partners also cited Commerce Cloud strength for both B2B and B2C, given the shift to e-commerce across all industries. Mulesoft demand remained strong for integration of multiple Salesforce Clouds. We noted incremental strength in the Tableau business led by continued traction with large expansion deals and growing attach to Snowflake data warehouse deals. Tableau partners are expecting more integrated Tableau Customer 360 GTM in 2H21. In addition, partners are having early successes in selling industry specific clouds, especially within healthcare, financial services, and gov’t. Partners expect a larger focus on industry clouds in FY22, which typically carry higher seat prices."


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