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CAPITALCOM:CRM   Salesforce Inc (Extended Hours)
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Salesforce (CRM)
One of the biggest players in the cloud-based customer relationship management (CRM) domain, Salesforce (CRM) provides solutions to bring companies and customers together through its platform. Beginning in a San Francisco apartment in 1999, Salesforce now services over 150,000 companies.

Through its digital workflows, Salesforce aids companies in managing customer information and enhances the quality of interactions. It’s powered through data and its brands Tableau, MuleSoft and Heroku.

On 3 May, Salesforce announced it had been ranked as the #1 CRM provider by the International Data Corporation (IDC) for the ninth consecutive year. Earlier this year, on 11 April, the company featured on Fortune’s 100 Best Companies to Work For list for the 14th time in a row.

The Salesforce stock market price had grown significantly during Covid-19 global lockdowns. The ability to manage teams and businesses remotely was highly sought after, leading to the CRM historical stock price all-time high of $309.96 on 8 November 2021.

However, since then the stock has fallen nearly 40% amid rising interest rates, peaking inflation and global supply chain issues. At the time of writing, CRM stock had last closed at $189.19 on 9 June.

The company released its Q1 financial results for fiscal year 2023 on 31 May, boosting investor confidence in the Salesforce share value. With $7.41bn in revenue, the company achieved a year-over-year (YoY) growth of nearly 25%.

Following a strong start in its first quarter, what does the future of this cloud-based digital advisor look like? Join us as we undertake a fundamental analysis, catch up on the latest CRM stock news and get analyst insights on Salesforce share price forecast.

Salesforce stock fundamental analysis: Q1 financial results
Salesforce quarterly financial results for fiscal 2023 ended 30 April 2022 showcased strong demand across the diverse range of industries and regions it caters to. Its top-line figure of $7.41bn was a 24.32% increase from Q1 FY 2022 figure of $5.96bn. According to data by Refinitiv, Salesforce surpassed analyst revenue expectations of $7.38bn.

Across its two broad categories of revenue generation, subscription and support, and professional services, the former contributed approximately 92% of the overall revenues. Professional services climbed up to $555m from $427m in Q1 FY 2022.

The company’s subscription and support channelcan be segregated to its sales, services, marketing and commerce, platform, and data domains. Of these, services contributed the most to the overall revenue. At $1.8bn in Salesforce service rose by nearly 20% YoY from $1.5bn. The lowest contributor remained through its data domains at $1bn.

At $4.97bn, the American markets had a YoY growth of 21%, followed by the EMEA region with a 33% increase at $1.73bn, while APAC grew by 24% to $702m.

Salesforce’s remaining performance obligation (RPO), grew by 21%. On a constant currency basis, this growth reflects a 24% YoY growth. RPO represents future revenues from future contracts that will drive revenues within the next 12 months of the company’s operating cycle.

Russia’s invasion of Ukraine in February 2022 saw the macro environment turning shaky amid global supply chain issues and rising inflation. Salesforce reported a revenue headwind of nearly $109m YoY due to adverse foreign exchange movements. However, from its core operating business, the performance remained solid, reporting $3.7bn through its operating cash flow for the quarter ended 30 April. The company showcased a 15% growth from the previous year’s $3.2bn for the same quarter.

Salesforce has continually upgraded to offer more than sales and service-related products. Through its data, marketing and commerce platforms, the company’s revenue opportunities, calculated through its total addressable market (TAM), are anticipated to grow to $284bn by 2026.

Salesforce’s bottom-line, however, remained underwhelming. Compared to the same quarter a year ago, net income fell to $28m from $469m. Using Q1 generally accepted accounting principles (GAAP) diluted earning per share (EPS) was $0.03. Non-GAAP diluted EPS of $0.98 beat the Zacks consensus analyst expectations of $0.93.

Week Ahead: US CPI Report May Rock These 3 Markets
Even as anticipation mounts ahead of the US jobs data due later today, investors may be bracing for more volatility in the week ahead thanks to another round of risk events.

Economic Calendar for Next Week
All eyes will be on the incoming US inflation data as well as speeches from financial heavyweights and other risk events which could spark some fresh action across markets.

Monday, May 8

UK bank holiday honouring Charles III coronation
EUR: Germany industrial production, ECB Chief Economist Philip Lane speech
Tuesday, May 9

CHN: China trade, money supply
AUD: Australia consumer confidence
EUR: ECB Chief Economic Philip Lane speech (IMF)
USD: Fed New York President John Williams speech
US President Joe Biden debt ceiling talks
Wednesday, May 10

EUR: Germany April CPI (final)
Thursday, May 11

GBP: UK BOE rate decision & press conference
USD: US PPI, initial jobless claims
G7 finance ministers meet in Japan
Friday, May 12

GBP: UK Industrial production, Bank of England Chief Economist Huw Pill speech
USD: University of Michigan consumer sentiment, Fed speeches
The April US consumer price index (CPI) report published on Wednesday 10th May will be exactly one week after the Federal Reserve raised rates and signalled a pause in further increases.

Given how Fed Chair Jerome Powell has left the door open to further tightening if incoming economic data warrants, this could add more spice to the report.

CPI Forecasts
Markets are forecasting:

CPI year-on-year (April 2023 vs. April 2022) to remain steady at 5.0%.
Core CPI year-on-year to cool 5.4% from the 5.6% in the prior month.
CPI month-on-month (April 2023 vs March 2023) to rise 0.4% from 0.1% in the prior month.
Core CPI month-on-month to cool 0.3% from the 0.4% in the prior month.
Ultimately, further evidence of inflation slowing down could reinforce expectations around the Federal Reserve pausing and eventually cutting interest rates. Should inflation remain sticky, this could rekindle bets around the Fed leaving interest rates higher for longer.

Expectations are rising over the Federal Reserve cutting interest rates with the chance of a 25-basis point cut in July currently priced at 53%, according to Fed funds futures! It will be interesting to see how the incoming inflation data shapes market expectations around the central bank’s next move.

How Might the Markets React to the CPI Report?
With all of the above discussed, here’s how these 3 assets could react to the US CPI report

USD Index
The past few months have been rough and rocky for the dollar as investors weighed the prospects of the Federal Reserve pausing and then eventually cutting interest rates. More pain could be in store for the dollar if US inflation cools more than expected in April.

A soft inflation print may drag the USD Index toward the 100.72 level. Should prices experience a bearish breakout, this could open the doors toward 100.
A sticky inflation print could throw a lifeline to dollar bulls, propelling back above 101.50 with 102.34 acting as a key level of interest.
After being trapped within a range for the past few weeks, could a breakout be on the horizon for the SPX500_m?

If the inflation numbers beat expectations, this may trigger a bearish breakout on the SPX500_m – taking prices below the 4050-support level.
Should the inflation numbers come in lower than market forecasts, SPX500_m bulls could be injected with renewed confidence as expectations intensify over the Fed ending its rate cycle. This could send the index back toward the 4180 resistance level and beyond.
It may be wise to fasten your seatbelts for potential volatility on gold due to its high sensitivity to inflation data and US interest rate expectations. The precious metal remains bullish on the daily charts despite prices pulling back from near-record highs.

A soft inflation report could sweeten appetite for the zero-yielding asset as bets rise over the Fed cutting rates in 2023. This development could push the metal back towards the 2023 high of $2063 with bulls eyeing $2070 and the all-time high at $2075.
A stronger-than-expected inflation number could drag gold prices back toward the psychological $2000 level.


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