“We apply machine learning to data collected by our platform to help our customers identify incidents from the billions of digital signals they collect each day. We do this by automatically converting data from virtually any software-enabled system or device into a common format and applying machine-learning algorithms to find patterns and correlations across that data in real time. We provide teams with visibility into similar incidents and human context, based on data related to past actions that we have collected over time, enabling them to accelerate time to resolution.” - S1 filing
Stock price has not lived up to this promise since IPO. Expecting a breakout from IPO base in 2021 and more adoption of Pagerduty
products and services with acceleration of digital transformation.