I sent coins to my HitBTC wallet and the transfer was completed successfully according to blockchain, but I could not see my coins in my HitBTC account. However, I saw that several minutes later the coins were transferred to a different address which already holds a lot of them.
Is it possible that HitBTC transfers the coins to their wallet first for some reason, and they eventually transfer them to users' wallets, or was hitBTC hacked? It's been several hours since this happened so it would be strange that hitBTC would keep my coins somewhere else.
Please let me know if you had such an experience with hitBTC and how it was solved.
(I see that other people report on the same problem on the HitBTC forum and point to the same address where their coins were transferred. HitBTC support does not respond. Note, I am not mentioning the name of the coin to avoid panic selling. I still hope they will sort it out. Also, please ignore the chart if present above - I couldn't figure out how to publish without any chart)
Is it possible that HitBTC transfers the coins to their wallet first for some reason, and they eventually transfer them to users' wallets, or was hitBTC hacked? It's been several hours since this happened so it would be strange that hitBTC would keep my coins somewhere else.
Please let me know if you had such an experience with hitBTC and how it was solved.
(I see that other people report on the same problem on the HitBTC forum and point to the same address where their coins were transferred. HitBTC support does not respond. Note, I am not mentioning the name of the coin to avoid panic selling. I still hope they will sort it out. Also, please ignore the chart if present above - I couldn't figure out how to publish without any chart)