Startek, Inc. is a global business process outsourcing company that provides Omni channel customer interactions, technology and back-office support solutions. It operates under the Startek and Aegis brands, which helps the large global companies to connect emotionally with their customers, solve issues, and improve net promoter scores and other customer-facing performance metrics. The company offers multiple services, including sales, order management and provisioning, customer care, technical support, receivables management, and retention programs. It also manages programs using a variety of multi-channel customer interactions, including voice, chat, email, social media and back-office support. It operates through the following segments: Americas, Middle East, Malaysia, India and Srilanka, Argentina and Peru, and Rest of World. The company was founded by A. Emmet Stephenson and Michael W. Morgan in 1987 and is headquartered in Denver, CO.
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