not solved yet . Tried to login but didnt go through . This started on Friday and we are Monday but same login problem . Pls , advise
Hello, thank you for your feedback. We're sorry to hear it. We would like the opportunity to investigate your case further. Please could you contact us at tradingview@fxopen.com or via live chat support providing us with your account number and more details? We’ll work with you to resolve any issues as quickly as possible.
Best regards,
FXOpen
after placing a order, the panel inforamtion is missing... only comes after they manipulate the results... when i ask about this problem... now i have to send e-mails because the agent cant resolve the problem.
Next this is when you in profits and you move your SL positively leaving you with a win win either way and your Stop is hit... you dont profit anything buy pay for hidden charges... meanwhile they changing the results so it looks like you lost the trade.
Hello, thank you for bringing this matter to our attention. We deeply apologize for the inconvenience you've experienced with the panel information missing and the challenges in resolving the issue promptly. Rest assured, we take these concerns seriously, and we're actively working to address them to improve our service reliability and transparency. Unfortunately this was a technical issue that was identified and resolved very quickly. Thank you for your patience and understanding.
Best regards,
FXOpen
A reliable brokerage firm, with whom I have been trading for several years, stands out for its solidity and trustworthiness. Low trading costs and dependable customer support are its hallmarks. Additionally, the TickTrader platform offers a wide variety of financial instruments, making it a particularly robust option.
Hello. Thank you for your glowing review! We truly appreciate your continued trust and loyalty over the years. Providing reliability and trustworthiness is at the core of our values, and we're delighted to hear that you've found us to be solid and dependable.
We're thrilled that you've also found our TickTrader platform to be robust, offering a wide variety of financial instruments. We're constantly striving to enhance our platform to meet the evolving needs of our traders, and your feedback reinforces our commitment to providing an outstanding trading experience.
Thank you once again for your kind words and for choosing us as your brokerage firm. We look forward to continuing to serve you and meeting your trading needs for many years to come.
Best regards,
FXOpen
I have been trading at FXOpen since 2008. The deposit and withdrawal process is very fast. In 2024, I feel the execution speed on my FXOpen trading account has increased rapidly. Hopefully it will be maintained and continue to be improved. And then, I hope the trading contests for FXOpen traders were held again, like demo trading contests, or other formats, so that FXOpen traders became more enthusiastic. Good luck for FXOpen.
