registration was okay. But you cannot trade many stocks.
Stocks i have been screening and wanting to trade. 95 % of them are not tradeable. Why? Are other brokers better?
Hi, thank you for taking your time to rate us. Capital.com is a CFD trading broker and availability of certain instruments may depend on market conditions and the available liquidity. Please contact us directly at helpdesk@capital.com so we can review why the instruments you are interested in were not available. Regards.
Capital. A great and reliable platform. The customer service is friendly and quick in responses and answers. Thank you all. I hope that withdrawals from the wallet will be faster. - Nasser from Saudi Arabia
I’ve had several interactions with Capital.com customer support and I’m really impressed. Each time I reached out, the support team was very fast, responsive, and clear in their communication. Recently, I had a question about a deposit delay and the issue was sorted out quickly and efficiently.
The platform itself is solid — it does take a bit of learning at first, but the curve isn’t too steep, and knowing that I can rely on excellent customer support makes a big difference. Overall, I’m very happy with both the platform and the service.
Reliable but so expensive because they take fees when you buy and sell , everyday overnight fees and weekly fees ....
Its too much
Thank you for taking the time to rate us. You can review a clear breakdown of fees and charges directly on our website. Please visit the following link for full details: capital.com/en-eu/ways-to-trade/fees-and-charges
If you require any further support, please reach out to us at helpdesk@capital.com. Regards.
If you require any further support, please reach out to us at helpdesk@capital.com. Regards.
I was previously with another broker, but the app was confusing and difficult to use, and communication was unclear. That’s why I decided to switch to Capital.com and was positively surprised. Opening the account was super easy, the app is very user-friendly and offers some cool features. I haven’t needed customer support yet, so I can’t rate the communication. So far, I’m very satisfied and relieved to see that starting with trading can be this simple.
Awful support and their charts are waaay too often lagging (I dedicate more than a 100 mbps for just this one), the price action is behind the figures
UPDATE: IN MORE THAN A YEAR NO ANSWER, NO FIXING, NO NOTHING, SENDING ALL THE PROOF MEANS NOTHING TO THIS GUYS BUT THEN ONCE YOU GET ANGRY AS ANY HUMAN THAT IS BEING MOCKED AND RIPPED OFF THEN THEY ARE THE "POOR VICTIMS" AND START THREATENING YOU, VERY BRAVE FROM THESE USELESS FELLOWS HIDDING BEHIND A SCREEN WITH NO MONEY IN JEOPARDY, SUBSTRACTING MONEY FOR NO REASON WHEN IT IS NOT TIME, MISSCALCULATING THE RISK, ADDING MORE TO LOSSES AND TAKING FROM PROFITS, STILL LAGGING A LOT HAVING TO WAIT ALMOST THE FULL MINUTE FOR THE LAST CANDLE TO FIX IT SELF AND I HAVE PROOF OF ALL OF THAT, WHICH AGAIN, THEY DISREGARD JUST LIKE THAT TO KEEP PLAYING DUMB AND VICTIMS. ALSO THEY DON'T WANT TO GIVE YOU A COPY OF ALL CHATS AND TRANSACTIONS WHICH BY ANY LAW IN THE WESTERN WORLD THEY ARE OBLIGED TO KEEP AND SHARE WITH THE CUSTOMER AT ANY GIVEN TIME UPON REQUEST (YES GUYS, I KNOW SOMETHING ABOUT LAW TOO AND NO CONTRACT IS ABOVE THE LAW) WHICH I DID ALREADY, MORE THAN 3 HOURS SINCE AND NO ANSWER AT ALL, I KEEP MY PROOF OF THIS TOO AND THE MANAGERS... OH! THEY NEVER HAVE THE COURAGE TO STEP IN AND SHOW UP! BUT WE ARE THE BAD GUYS, WE CUSTOMERS WHO PAY YOUR SALARY ARE THE ONES DISRESPECTING YOU, OH POOR YOU, ONE CANNOT BE CLEARER IN A QUESTION AND YET I HAVE TO CLARIFY MYSELF MORE? WHAT A MOCKERY!
Thank you for taking the time to rate us. We’re sorry to hear that your experience hasn’t met your expectations. We understand your concerns and take them seriously. Please reach out to us at feedback@capital.com so we can assist you further. Regards.
