Reviews from actual traders
Feras has been very helpful and doing great job.
Good so far
Feras
Great platform and good integration with trading view, exceptional customer service especially mr feras eid he’s been really responsive and helpful
Good friendly user interface with the assistance of the Arabic Admin Mr Feras Eid, my signing up is splendid 👍
Je suis entièrement satisfait des échanges que j'ai eu avec M. Feras Eid
Good customer support, especially Mr. Feras Eid
I hate the fact that I can't see the History of my trades with the details of each positions, their entry price, their exit price, their TP price, their Profit/Loss in €, etc. etc. It really sucks. Otherwise I enjoy a lot the Trade module on the right, very practical to calculate each trade before entering the market. That's why I give 2 stars and not 0.
Thank you for taking the time to leave your feedback. Please note, the history of your trades is available on the platform for the last 24 hours or you can always export a report from MyFXCM for a longer period of time. We'd greatly appreciate it if you could reconsider your rating based on these options we provided. If you need further assistance, feel free to reach out.
Best regards,
FXCM Support Team
R really good
Not a fan!
Thank you for taking the time to share your feedback with us. We're sorry to hear that you're not satisfied with your experience.
To better assist you and address any concerns you may have, could you please provide us with more information about the specific issues you encountered? Please reach us via email or live chat or let us know the most suitable time to get a call from your account manager.
good
good
awesome
FXCM is great.
Customer service from Vanya was amazing. she was so helpful and patient with me whilst talking through setting up my account.
I also had a follow up call from her a couple of days after I set my account up. This was so helpful, because I had a few questions. Vanya was so in depth with her answers and showed me step by step how to search for what I was looking for.
The integration with TradingView leaves much to be desired. The prompt to review pops up much too often for something with so many flaws.
Hello,
Thank you for taking the time to rate us. We take our customer satisfaction seriously as it is our main goal. Therefore, we would like to know more about the features you'd like us to improve to get your 5 starts rating.
Please reach us via email or live chat or let us know the most suitable time to get a call from your account manager.
Best regards,
FXCM Team.
great product love it
Perfect for me
I love it, the main reason is that i can use tradingview with fxcm.