Interactive Brokers

Connectivity issues paired with trading view. Definitely not smooth

Avoid trading sub-$1 stocks on their Lite plan. The fees are ridiculous — they literally charged more in fees than the trades were worth. I called and emailed multiple times and nobody could give me a straight answer. They for some reason can only provide you with a giant fee at the end of the month and won't provide breakdowns of the "OTHER FEES." Support doesn’t respond, and their legal wording feels intentionally unclear. I’m honestly shocked at how bad the customer service is. Thankfully this was just a test account, because this is not a platform I’d trust with real money.

If you're broke use them, if not, run! They have the worst API connection (you can't even see stop loss and take profit on TradingView unless you go through the whole process of making the order the hard way and stuff jumps around for no reason at all. If you hit the buy/sell button, you're on your own! No stop loss or take profit to be found...), so don't expect to execute lighting fast trades here. It can't happen, you have to make shortcuts, workarounds, etc. They also charge you, if you were on replay and didn't sign out and they don't care. IBKR answers their phones like you are a nuisance and try to blame you for every problem you are having. For instance on this platform, I've read a few of the reviews and they're asking you to study more? Like you're having problems because you're the idiot instead of being a little self aware and noticing that everyone's giving them horrible reviews. Isn't the common denominator them? But I digress... They don't attempt to empathize or understand. They know you're broke, so they take your money and that's it. It's for us degens only... Also, they make you jump through a whole bunch of unecessary hoops! They do have the lowest fees, but you will pay! Just in other ways. Other platforms are so easy to use and customer service is so great, but the FEES... I guess you do get what you pay for, until AI takes over and everything is all the same slop. LOL. In the end, the best way to summarize is: look at their last and only post in the ideas section above. It's from LITERALLY 2 years ago. That's how much they care. I rest my case... By the way, I wasn't even planning on doing this review, but they keep on harassing me, so here it is!