Reviews from actual traders
Simple to use with strong support team.
Great customer service and sign up was quite fast :) Happy
Excellent 👍
reliable
wide spreeds, leverage to low
Good platform and Great customer support from mr Feras Eid
I started with them recently, have been trading since 2007 and tried many brokers. So far I can tell you everything is smooth and flawless. I read tons of reviews about them in dozens of review sites and overall it's a 9.5 out of 10.
The guy i talk to from the firm, Feras Eid has been extremely helpful and professional. I really appreciate it
thank you
Good and freindly
Great customer support from mr Feras Eid.
Many Thanks to Mr. Feras Eid
muy buen servicio que ha brindado el señor Andres Rivera de FXCM
¡Gracias por sus comentarios positivos! Estamos encantados de escuchar que el Sr. Andrés Rivera le proporcionó un excelente servicio. Si hay algo más que podamos ayudarle, por favor no dude en hacérnoslo saber. Estamos dedicados a proporcionar un excelente servicio a todos nuestros clientes.
Thanks FXCM
Many Thanks to Mr. Feras Eid , Amazing man
Thank you for taking the time to leave your feedback. We are pleased to hear that you were satisfied with the assistance provided by Feras. If there's anything else we can assist you with, please don't hesitate to let us know. We're dedicated to providing excellent service to all our clients.
Ok when it works but intermittently I cannot login which is frustrating and could easily cost me trading profit. Considering leaving as a result.
Thank you for taking the time to leave your feedback. As there could be many reasons for this, we would love to help you with any log in difficulties you are encountering, if you could provide us with more specific information? Please reach us via email or live chat or let us know the most suitable time to get a call from your account manager.
Best regards,
FXCM Support Team
Good custom Support firas answering all my questions without any delay.
Recommended!
Good
Thank you for taking the time to leave us feedback! We're delighted to see that you had a positive experience with us. If there are any areas you feel we could improve upon to make your experience even better, please don't hesitate to let us know. We greatly value your input and look forward to continuing to provide you with excellent service.
They take forever to verify.
Thank you for your feedback. We're sorry to hear about your recent experience with us in regards of your account verification.
At FXCM, we try our best to make the verification process as seamless as possible. However, sometimes it takes longer than expected to verify an account.
We'd be more than happy to assist you and improve your experience with us. We have reached out to you via direct message, please reply there or you can contact us from here: https://www.fxcm.com/uk/help/