They take forever to verify.
Thank you for your feedback. We're sorry to hear about your recent experience with us in regards of your account verification.
At FXCM, we try our best to make the verification process as seamless as possible. However, sometimes it takes longer than expected to verify an account.
We'd be more than happy to assist you and improve your experience with us. We have reached out to you via direct message, please reply there or you can contact us from here: https://www.fxcm.com/uk/help/
FXCM is one of the most credible and trustworthy brokers I have ever used. And awesome customer service from their agent like Feras Eid. This is the broker I would recommend to anyone. Awesome trading platforms. But It would also be great to introduce MT5 also.
Hello Anthony,
Thank you for sharing your positive experience with FXCM. We're thrilled that you're satisfied with our trading platforms it was a pleasure assisting you, we will make sure to pass your kind words to Feras. Please note, at the moment we do not support MT5, but we value your recommendations and would forward your suggestion to the respected team so it could be taken into consideration.
Best regards,
Daniela
FXCM Support Team
The best Forex broker
Thank you for your positive feedback. We're thrilled to hear that you are enjoying your experience with us. Should you require any assistance or have inquiries, please don't hesitate to contact us. We remain committed to delivering excellence in your trading experience.
Best regards,
Daniela
FXCM Support Team
Feras thanks
Thank you for taking the time to leave your feedback. We are pleased to hear that you were satisfied with the assistance provided by Feras. If there's anything else we can assist you with, please don't hesitate to let us know. We're dedicated to providing excellent service to all our clients.
Best regards,
Daniela
FXCM Support Team
nice platform , thanks Feras for the support
Superior support team especially Feras Eid.
