Lots of technical problems with their connection to trading view, have seen a few losses because of that
Thank you for your feedback. We're sorry to hear about the technical issues you experienced when connecting to TradingView. We understand how frustrating this can be. To better assist you and investigate what happened, we’d really appreciate it if you could reach out to us directly so we can locate your account and look into the specific incidents. This will allow us to provide a more accurate explanation and, where possible, make things right.
We’re fully committed to improving our platform integration and client experience. Your insights are extremely valuable in helping us do that. Please don’t hesitate to contact us at admin@fxcm.com, and we’ll prioritise your case.
We hope to have the opportunity to resolve this for you, and if your concerns are addressed, we’d truly appreciate it if you would consider updating your review.
Thank you again for bringing this to our attention.