On 19-Sep-2025 FOREX annouced via EMAIL the possiblity of trade LINK during the weekend. Asset not visible on Tradingview despite several interaction wit KQ Markets asking to solve the issue. No feedback. For the fees they get via my investement I would expect a stronger customer focus in resolving such issues on the spot for something that is already a month old!
Thank you for your review. We’re sorry to hear your experience with our team has not been what you had anticipated. Although our client services team strives hard to provide stellar and timely responses to our clients, we understand that there is always room for improvement. We hope to have the opportunity to help resolve the issue that you have been having with our platform. For immediate assistance, please contact our support team by phone. Once connected, please select "9" to speak directly with a representative. Alternatively, our support team is available by live chat via our website or email at support@forex.com
bad cusomer service , slow reply or not even want to help me out when there's a problem
We appreciate you providing this feedback. We strive for excellent customer service, and it is troubling to hear that you did not have a positive customer service experience. If you could provide more details about your situation, we would appreciate the opportunity to help make things right. Our support email is support@forex.com. To have the chatbot connect you with a live person, type in “agent” or “representative”. You can also call us directly at 1.877.367.3946.
Fast response of Forex data, user friendly.
Thank you for your 5-star review. It's always great to hear about our clients' experience with our platforms. All the best!
its like it isn't compatible on tradingview, I cant trade stocks, crypto0 or gold. and those are the only ones I wanted to invest in, and now I'm forced to use forex basically wasting my time and money.,
Thank you for your review. Please note that our offerings are based on your country of residence. For assistance and more information, please contact our support team by phone and once connected, please select "9" to speak directly with a representative. Alternatively, our support team is available by live chat or email at support@forex.com
Hi Everone
Thanks.
Very limited MARKETS to trade on Crypto...
Thanks.
Thank you for your feedback. We constantly make improvements to provide valuable products and services to all of our traders, and so we encourage you to forward any comments and suggestions to our support team by emailing global.support@forex.com. If you require additional assistance or information on our services, please reach out to our support team directly by phone at Int'l:1.908.315.0653 (option 1). Alternatively, our support team is available by live chat via our website.
I didn't know you didn't have volume data. I use the Anchored VWAP. If this is so for Forex.com then I must clolse my account.
Thank you for your review. While we wish we could provide a true volume indicator for our clients, the unfortunate reality is that FX is an “Over-the-Counter” (OTC) market, so there is no centralized exchange from which brokers can pull volume data. For this reason, we do not have it available. Please reach out to our support team for additional information. For immediate assistance, we recommend that you contact us by phone. Once connected, press 9 to speak with a representative. Our support team is also available by live chat via our website or email at support@forex.com
price never cross my entry price however my trade activated. i understand the spread . i just thought that price plus spread should activate trade...
Thank you for your review. At FOREX.com we always strive to provide our customers with the best trading experience, and it is troubling us to hear that your experience with us did not meet your expectations. For any trade inquiries, it is best to directly call our trade desk and speak with a trade specialist who would be happy to assist you around the clock during trading hours. If you believe a trade was executed improperly, please don’t hesitate to reach out to us so that we can conduct a thorough investigation. Thank you for trading with us, and we hope we can satisfactorily assist you in resolving your inquiries. For immediate assistance, we recommend that you contact us by phone. Once connected, press 9 to speak with a representative. Our support team is also available by live chat via our website or email at support@forex.com
VERY GOOD , IT ENABLES ME TO TRADE DIRECTLY FROM TRADINGVIEW, WHICH IS WHAT i NEED. THE SPREAD IS ENCOURAGING AS WELL.
Thank you for your 5-star review. It's always great to hear about our clients' experience with our platforms. All the best!
positions glitch out and show open when they are closed and vise versa
Thank you for your feedback. While we take great pride in our platform and services, we appreciate your honest input. We constantly make improvements to provide valuable products and services to all of our traders, and so we hope to hear more from you in regards to your experience with us. Our support team is available by phone (1-877-367-3946), live chat, and email support@forex.com.
I've been with FOREX.com for over 10 years and I must agree that they offer good charting and platform services, but unfortunately that is where it stops! their back office leave a lot to be desired, the customer support is very inexperienced and having little knowledge of the services that they offer, most brokers will assign you an account manager but that is not the case with FOREX.com. There is very little to no personal service. One such example was last year when we had the CrowdStrike blackout on internet services, FOREX.com was completely useless in handling the issue and losses properly. their services entirely has left a sour taste for me and it may be time to move on! Good FOREX.com
Thank you for your feedback. We’re sorry to hear your experience with our team has not been what you had anticipated. While we take great pride in our platform and services, we appreciate your honest input. Although our client services team strives hard to provide stellar and timely responses to our clients, we understand that there is always room for improvement. That being said, we constantly make improvements to provide valuable products and services to all of our traders, and so we encourage you to forward any comments and suggestions to our support team by emailing support@forex.com.
Please contact our support team by phone (1-877-367-3946), live chat, and email support@forex.com.
Easy to understand the trade platform and a lot tools and all we need for beginners and experience traders easy deposit and ready to trade with no inconvenience is good compared with others that talk to much and that's it i recommend for everyone's try and you see what i talking about
Thank you for your review! We're so glad to hear you have been enjoying trading with us. How can we turn that 4-star review into a 5-star?
Everything you need in one app they have strategies, trade management and an amazing community.
Thank you for your 5-star review! FOREX.com is thrilled to hear that it exceeded your expectations and appreciates your business!
One of the best brokers with a very efficient and helpful support team.
Thank you for your 5-star review. It's always great to hear about our client's experience with our services and team. All the best!
Easy to use and good tutorials
Thank you for your 5-star review. It's always great to hear about our clients' experience with our platforms. All the best!
Excellent trading platform! The mobile app is user-friendly, and their website offers plenty of valuable resources and tools to help you master trading efficiently.
Thank you for your 5-star review. It's always great to hear about our clients' experience with our platforms. All the best!
Great trading platform! The mobile app is easy to use. They also provide a lot of important information and tools on the website to help you learn to trade effectively.
Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. What can we do to do improve your trading experience? Please email our support team with any additional comments and suggestions at support@forex.com.
A user-friendly platform for opening and monitoring trades, equipped with all the essential visual and technical tools. Among the most convenient I’ve used. Offers a seamless process for funding and withdrawing funds when needed.
Thank you for your 5-star review! It's always great to hear about our clients' experience with our platforms. Is there anything that would improve your trading experience? Please email our support team with your comments and suggestions at support@forex.com.
