The function to verify the bankcard does not work.
When i ask about i get an automatic answer about how to upload the bankcard. since yyou ask me to rate,,i rate this 1 star
We understand and truly apologize for the deposit issues you have been experiencing with your account. FOREX.com strives to provide our clients with the most quick and easy trading experiences. However, in times like this we do appreciate your patience and cooperation in this matter. While we strive to make our deposit process as seamless as possible, we must balance this with our duty as a regulated firm to verify details under the “Know Your Customer” (KYC) and Anti-Money Laundering (AML) guidelines set forth by our regulator. We are required to request this information going forward to show that you are the sole owner of the bank account being used to fund your trading account. There were responses sent to you requesting clearer documentation required to proceed. Our support team will reach out assist you. Alternatively, for immediate assistance please contact our support team by phone, once connected select 9 to speak with a representative. Our support team is also available by live chat or email support.en@forex.com
My only issue is that they dont show volume in Tradingview. All fine otherwise
We appreciate your feedback. While we wish we could provide a true volume indicator for our clients, the unfortunate reality is that FX is an “Over-the-Counter” (OTC) market, so there is no centralized exchange from which brokers can pull volume data. For this reason, we do not have it available. Please reach out to our support team for additional information. We recommend contacting us by phone, then press 9 to speak with a representative. Alternatively our support team is available by live chat or email.
It is a fantastic platform. It has all the indicators and tools you need to help you analyze the charts in your own way.
We’re happy to hear that you’re enjoying our trading platform and we appreciate your thoughtful review. We would love your feedback as you continue to use our platforms and services. Please email our support team with your comments and suggestions at support@forex.com.
It’s okay. Doesn’t allow gold or weekend trading.
We appreciate your feedback and apologize for any inconvenience this may have caused you. As a regulated entity, we must abide by all rules set forth by our regulators. Unfortunately, we are no longer providing unleveraged metals (XAU and XAG) as a part of our service as of November 30th, 2023. For information on how to trade futures and options with StoneX (including Gold), please use the following link forex.com/en-us/futures-and-futures-options/. If you would like to speak to a registered representative for assistance on how to trade futures please contact our support team for further information. Please reach out to our support team by phone (1-877-367-3946), live chat, and email support@forex.com.
I don't think Forex works well with TradingView. I can't see my account history (realized P&L) to track my gains or losses unless I go to Forex.com. Also, when my trade hits the stop loss, it is listed as a canceled trade, which is confusing—it makes it seem like I canceled the trade myself.
I am also not allowed to trade Nasdaq or options with a Forex account. I will look for a new broker that is more transparent on TradingView and offers more trading options.
Thank you for your review. We're sorry to hear your experience with us was not what you expected. At FOREX.com we always strive to provide our customers with the best trading experience, and it is troubling us to hear that your experience with us did not meet your expectations. We would like to assist you in resolving your issues and addressing your concerns.
As a regulated entity, we must abide by all rules set forth by our regulators, our offerings are based on your country of residence.
For immediate assistance, please contact our support team by phone and once connected, please select "9" to speak directly with a representative. Alternatively, our support team is available by live chat or email at support@forex.com
Best Forex broker I’ve ever used, no commissions, simple platform design, and easy system to close large positions
Thank you so much for taking the time to leave a review about our services. Your feedback guides our business and helps us keep improving the service we provide. Thanks for choosing FOREX.com.
Love that I can trade w/ Tradingview and it auto calculations my pip risk :)
We’re happy to hear that you’re enjoying our trading platform and we appreciate your thoughtful review. We continuously work to improve platform’s feature set. We encourage your suggestions. Please contact our support team with more feedback by emailing support@forex.com.
im not sure why so many pairs are unavailable to be traded like gold and nas100
Thank you for your review. We appreciate your feedback and apologize for any inconvenience this may have caused you. As a regulated entity, we must abide by all rules set forth by our regulators, our offerings are based on your country of residence. For information on how to trade futures and options with StoneX (including Gold, Oil, Indices and metals), please use the following link forex.com/en-us/futures-and-futures-options/. If you would like to speak to a registered representative for assistance on how to trade futures please contact our support team for further information. Please reach out to our support team by phone (1-877-367-3946), live chat, and email support@forex.com.
Everything is great. If the spread cost can be lowered, it would be even nicer.
We really appreciate you taking the time to leave us a review. We have passed your comments on to our team.
Great variety of forex, acceptable margin rates, responsive customer service
Thank you for taking the time to review us. We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. How can we turn that 4-star review into a 5-star? Please email our support team with your comments and suggestions at support@forex.com.
I like it so far. I only wish it had a larger outreach of crypto stocks.
Thank you for your review. We hope you continue to enjoy using our trading platform. As a regulated entity, we must abide by all rules set forth by our regulators, our offerings are based on your country of residence. If you need assistance our support team is here to help. Our support team is available by phone, live chat or email at support@forex.com
Love it!! After trying other brokers i gave it a try and i love the efficiency of forex.com. They also have a web trading platform which is similar to trading view and it works perfectly. i definitely recommend forex.com to anyone seeking for a good broker. They also have welcome bonus which is an advantage.
We really appreciate you all taking the time to leave your review with us. For any questions in regards to a bonus, we encourage you to contact our support team by phone, live chat, or email support@forex.com.
Excellent service. I'll recommend to those people who have difficulties at the time of opening and Verification of Account. Smooth onboarding process.
Thank you so much for taking the time to leave a review about our services. Your feedback guides our business and helps us keep improving the service we provide. Thanks for choosing FOREX.com.
very good for beginners, and professionals, 9/10
Thank you for your 5-star review. We hope you continue to enjoy using our trading platform.
Enjoying trading on FOREX.com and ability to connect to tradingview has made trading in FOREX seamless. Will continue to trade this way for years to come
Your positive review brightened our day! Thank you for sharing your experience with our mobile app. If you have any questions or concerns, please don't hesitate to reach out. We're here to assist you.
Best spreads on EURUSD and web trader is simple and user friendly
Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.
Been trading for a few years now, quality platform and constantly improving the customer experience. No issues thus far, reasoning behind 5 star rating
Thank you for the awesome review! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you.
Very pleased with the ease and execution of trades on FOREX.com. The app is good also but crashes at times.
Thank you for your review. Although we take great pride in our products and services, we understand that there is always room for improvement. We have forwarded your feedback to the relevant department. If you require additional assistance, please reach out to our support team by phone 1-877-367-3946 or live chat.