Allows only one session to be logged in. The bare minimum I would expect is FOUR for mobile app, one for TradingView, one for desktop app, and one for browser. As a user, I shouldn't have to wait to make a trade, however, with IB, I almost always find myself waiting to log in.
UPDATE after IBKR response: 1) Many financial providers like Fidelity and Robinhood run secure trading platforms and are still able to provide multiple logins, hence, I disagree that allowing single-session only is the only way to secure an account. Further, other consumer services like Google and Apple allow multiple logins too. I am very curious why single-session is considered the only way to provider a secure service.; 2) Diving deep into the app's security practices - when I try to log into the mobile app, it sends a notification to the app itself (while the app is not logged in), and then I approve the login to the app and then I log into the app.
I urge IBKR to do a comprehensive review of it's security practices because not only are they making the platform unusable, they are inherently insecure too.
Nevertheless, I joined IBKR Pro to be able to connect via TradingView and not being able to do that as it keeps logging out when I log into IBKR separarely is a deal breaker. Hence, once I square off my positions, I will close by IBKR account.
Thank you for taking the time to share your detailed feedback. We truly appreciate your insights and understand your frustration regarding the single-session login limitation. We’re sorry that our current setup does not support multiple simultaneous logins across platforms. At this time, our system allows only one active session per account. This approach is part of our broader commitment to account security, though we recognize that other platforms offer different models. We are continuously evaluating our practices to ensure both security and user experience are balanced effectively. We also regret that the login behavior has impacted your ability to trade via TradingView. We understand how critical seamless access is, especially for active traders, and we’re sorry this has been a deal breaker for you. Please provide more information on this to tradingviewsupport@interactivebrokers.com so we can further assist!
