Dear Trader, thank you for your feedback.
We’re sorry to hear about your experience.
Please note that prices may vary between brokers due to differences in liquidity providers and pricing feeds. We’d be happy to review your trade in detail.
Kindly contact our support team at support@pepperstone.com
using your registered email address and share your account number and trade details so we can investigate further.
Team Pepperstone
Dear Joseph, thank you for your kind feedback! We’re glad to hear that our monthly account updates have been helpful and that you’re satisfied with the service.
Team Pepperstone
Dear Trader, thank you for your feedback.
We’re sorry to hear that your experience with our support team did not meet expectations.
For urgent matters, you can reach us instantly via Live Chat or Phone. We’re also available through Email, and WhatsApp, and our team is always happy to help. We encourage you to contact us through one of these channels so we can assist you more promptly and address any queries you may have.
Team Pepperstone
Dear Trader, thank you for your positive feedback! We’re glad to hear that you’re satisfied with our fast order execution and tight spreads.
Team Pepperstone
Dear Trader, thank you for your great feedback! We’re delighted to hear that you find our platform easy to use, particularly as an international client, and that our customer service met your expectations.
Team Pepperstone
Dear Trader, thank you for your kind feedback. We’re pleased to hear that you feel well taken care of and value our German-language support, deposit protection, and direct tax reporting, which help provide clarity and peace of mind. It’s also great to know that you find our fees reasonable.
Team Pepperstone
Hallo Trader, vielen Dank für Ihr freundliches Feedback.
Wir freuen uns zu hören, dass der Registrierungsprozess sowie die Verbindung zu TradingView reibungslos verlaufen sind und dass Sie mit den niedrigen Kosten und Spreads des Razor-Kontos zufrieden sind. Es ist ebenfalls schön zu wissen, dass die Orderausführung zuverlässig ist.
Team Pepperstone
Dear Trader, thank you for the update!
We’re glad to hear that your issue has now been resolved, we remain at your disposal for any help!
Team Pepperstone
Dear Trader, ¡gracias por sus amables comentarios!
Nos complace saber que ha tenido una experiencia fluida con la conectividad de TradingView, un servicio de atención al cliente rápido y eficiente, y retiros rápidos y sin complicaciones.
Team Pepperstone
Dear Trader, thank you for sharing your feedback. We’re sorry to hear about the inconvenience you are experiencing. Please reach out to our support team from your registered email address at support@pepperstone.com with more details so we can help to review your setting and assist you further as quickly as possible.
Team Pepperstone
Estimada Angela, muchas gracias por tus amables comentarios.
Nos alegra saber que estás satisfecha con nuestros servicios y que el tiempo de procesamiento de los retiros cumple con tus expectativas.
Team Pepperstone
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Frequently Asked Questions
Brokers provide access to financial markets and execute trades. They act as intermediaries between traders and exchanges, providing the necessary infrastructure and tools to place buy and sell orders. They offer services such as order execution, market access, research, analysis, and customer support. Additionally, brokers facilitate the use of leverage, margin trading, and help ensure regulatory compliance, providing traders with a secure environment to trade effectively. Without brokers, individual traders would struggle to access markets and execute trades efficiently.
An order is an instruction for a broker to execute a trade - buy or sell an asset on behalf of a trader. Depending on your strategy, risk tolerance, and market condition, different kinds of orders can be more or less effective, let's see the basic ones.
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
Successful trading requires thorough preparation, ensuring every decision is well-informed and carefully considered. To develop a winning strategy, follow these key steps:
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
A broker's rating on TradingView is based on its clients' reviews. We ensure broker ratings reflect real user experiences by allowing reviews only from verified TradingView users with active linked accounts. Recent ratings carry more weight, providing up-to-date insights for informed decisions. This approach promotes transparency and prevents manipulation. Make sure to rate your broker to help it improve its service and assits other users in their choice.
Leverage is a mechanism that allows traders to open larger positions with a smaller amount of capital. It basically means borrowing funds from a broker, often multiplying your position size by 5x, 10x, or more. For example, with 5x leverage, a $100 deposit could open a $500 trade with your broker lending you $400 you don't have. It's a popular technique, but remember that while leverage increases potential profits, it also magnifies losses, which is why it's essential to learn how to manage risks.
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
Margin trading means an investor buying an asset by borrowing the balance from a broker. It allows traders to increase their buying power, enabling larger positions with less upfront capital. While it can provide greater market exposure with less capital and amplify potential gains, it also comes with increased risks:
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Commissions in trading are fees that brokers charge for executing trades on behalf of traders. These costs help brokers maintain their platforms, provide essential services, and ensure smooth access to financial markets.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.