Easy to use, the only thing I would like to improve it the 2FA
Dear Trader, thank you for your feedback!
We’re glad you find the platform easy to use, and we appreciate your suggestion regarding 2FA, which is in place to provide an extra layer of security and better protect your account.
Team Pepperstone
Great structure and system in terms of tracking your orders but customer service is soo poor. I called them days ago because I had a problem as I couldn’t see me current positions and it was just chaos because I called both of their numbers and no one answered the phone and when I used their option for them to call me back, I still haven’t gotten my call back and as of 22 November 2025 it’s been more than a week since I made that call. On top of that, I made a ticket on their website and that generated a case number but never got attended to. I am yet to hear from anyone at Pepperstone.
Quick and easy to use. Does the job without complications. Have been using them for more than 2 years now, and totally satisfied with the services, quick responses and ease of handling.
Dear Ruchir, thank you for your kind feedback! We’re glad to hear that you find our platform quick, easy to use, and reliable, and that you’ve been satisfied with our service and support over the past two years.
Team Pepperstone
Best broker, easy to use, stable, narrow spread, trustworthy, there are multiple ways to deposit and withdraw. love it
Dear Roiet, thank you for your feedback!
We’re glad you find our platform easy to use, stable, and trustworthy, and that you appreciate our narrow spreads and multiple deposit and withdrawal options.
Team Pepperstone
So far so good. A have beeen using their spread betting platform. For me personally as a uk customer, this gives me the flexibility I need over futures products.
Dear Trader, thank you for your feedback!
We’re pleased to hear that our spread betting account type is providing the flexibility you need.
Team Pepperstone
Best broker to work with no slippage and crazy spreads like other brokers.
Dear Trader, thank you for your positive feedback! We’re delighted to hear you’ve had a great trading experience and appreciate you sharing your support.
Team Pepperstone
Best Broker, I have been using it for almost a year.
And never had any single issue great services, Deposit withdrawals so easy, Razor sharp spreads. Great broker
Dear trader, thank you for sharing your feedback.
We’re delighted to hear that you’ve had such a positive experience with our platform and services. Your comments regarding our spreads, deposits, and withdrawals are greatly appreciated.
Team Pepperstone
I have never had any connection issues like other brokers i have tried. I have never missed a trade due to access.
Order are exicuted quickly and spreads are reasonable.
The free subscription of TV was nice, i was already subscribed for Essential but had enough in my account and trading activity to get a free Premium sunscription, though this offer has now finished, it gave me access to second charts for the first time which was a game changer for my trading.
Dear Taylor, thank you for sharing your kind feedback!
We’re pleased to hear that you’ve had a stable connection, fast order execution, competitive spreads, and that you haven’t experienced access issues. We’re also glad you enjoyed the TradingView subscription offered.
Team Pepperstone
I like the Pepperstone integration on Trading view. It makes trading easy.
This is the best trading platform for trade and market analysis.
Dear Kaingu, thank you for your kind feedback! We’re glad to hear that you enjoy the Pepperstone integration with TradingView and that it helps make trading and market analysis easier.
Team Pepperstone
I like the fact that Pepperstone is proactive, checking in occasionally, and following up is a plus. Any actions with support are always handled efficiently and quickly. I compare their service to 2 other brokers, and it's a chalk-and-cheese difference. Allowing trades through Tradingview is a game-changer and is made easy by Pepperstone.
Ea trading with them is even easier and cost-effective.
Dear Trader, thank you for the great feedback!
We really appreciate you highlighting our proactive approach and follow-ups — staying connected with our clients is important to us. It’s great to hear that your support interactions have been handled efficiently and that, compared to other brokers, the difference has been so clear. We’re also glad you’re enjoying TradingView integration and finding EA trading easy and cost-effective.
Team Pepperstone
They were able to help me, but it took more days than expected (It was a verification process, so kinda understandable. The first approach to customer service was good, but when they scaled it was really slow in every channel available). However, the experience with Ctrader and Tradingview is awesome. Love trading in TradingView. The withdrawals (I'm using Skrill) arrive the same day, normally between 2 to 3 hours, so it's fantastic.
Dear Trader, thank you for updating your review — we really appreciate it.
We’re glad we were able to help get the verification sorted, and we agree it should’ve been faster once it was escalated. We’re sorry for the slower response across channels during that stage, and we’re actively working on improving turnaround times for escalations.
It’s great to hear you’re enjoying the cTrader and TradingView experience — and that your Skrill withdrawals are landing the same day (often within 2–3 hours). That’s exactly the kind of smooth experience we aim for.
Team Pepperstone