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ServiceTitan, Inc. SEC 10-Q Report

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ServiceTitan, Inc., a leading provider of software solutions for the trades industry, has released its Form 10-Q report for the third quarter of 2025. The report highlights significant financial growth and operational achievements, underscoring the company's continued expansion and efficiency improvements.

Financial Highlights

ServiceTitan, Inc. reported robust financial performance for the three months ended October 31, 2025, showcasing substantial growth across key metrics:

  • Total Revenue: $249.2 million, a notable increase from $199.3 million in the same period in 2024, driven by growth in both platform and professional services revenue.
  • Gross Profit: $176.3 million, up from $129.9 million in the same period in 2024, indicating improved efficiency and cost management.
  • Loss from Operations: $(42.2) million, compared to $(44.0) million in the same period in 2024, showing a slight improvement in operating efficiency.
  • Net Loss: $(39.5) million, compared to $(46.5) million in the same period in 2024, reflecting a reduction in net loss due to increased revenue and improved cost management.
  • Net Loss Per Share, Basic and Diluted: $(0.42), compared to $(1.74) in the same period in 2024, indicating a significant improvement in per-share performance.

Business Highlights

ServiceTitan, Inc. also reported several key operational achievements and strategic initiatives during the third quarter of 2025:

  • Platform Revenue Segments: The company generates platform revenue through subscription and usage-based models. Subscription revenue is derived from access to and use of the platform, including Core and Pro products, while usage-based revenue comes from transactions using FinTech solutions and other services. The platform's success is linked to the growth of customers, with pricing driven by features, business size, and Gross Transaction Value (GTV).
  • Geographical Performance: Substantially all of ServiceTitan's revenue is concentrated in the United States, with less than 5% of total revenue coming from customers outside the U.S. for the reported periods.
  • Customer Growth and Retention: The company focuses on growing with its customers by improving their business outcomes, which in turn increases GTV on the platform. ServiceTitan's net dollar retention rate was over 110% for the three months ended October 31, 2025, indicating strong customer retention and expansion.
  • New Product and Market Expansion: ServiceTitan continues to innovate and expand into new trade verticals, enhancing its platform to serve additional customers in existing and new markets. This includes developing new add-on products and expanding capabilities to address new market opportunities across trades.
  • Operational Efficiency and Customer Success: The company emphasizes customer success through a thorough onboarding process and continuous support, which helps embed the platform deeply into customers' operations. This approach is designed to drive customer retention and expansion.
  • Future Outlook: ServiceTitan plans to continue investing in research and development to expand its platform's functionality and develop new products. The company also aims to increase GTV by serving additional customers in existing trades and markets, as well as entering new trades and markets.

SEC Filing: ServiceTitan, Inc. [ TTAN ] - 10-Q - Dec. 09, 2025