Setting up my account with them was very fast and easy. Their team is on it, they're very responsive over email or over the phone. I've been impressed after every interaction.
Thank you for the great feedback! 🙌
We’re glad to hear the account setup went smoothly and that our team has left a positive impression every time you’ve reached out — whether by phone or email. Responsiveness is something we take pride in, and it’s great to know it’s been noticed. We look forward to supporting you on your trading journey!
Best,
Optimus Futures Team
optimusfutures.com
Excellent and responsive team. They have an abundance of resources on their website but also a great team of people behind the scenes who are ready to help and answer questions. They made it simple to set up my trading account and link it with TradingView. Great broker!
🚀 Thank you so much for the kind words!
We’re thrilled to hear you found the setup process simple and that our team was there to support you every step of the way. While we do our best to load the website with helpful resources, it’s our people behind the scenes who really make the difference — and we’re so glad that came through!
Welcome aboard — we’re excited to be your broker!
Best,
Optimus Futures Team
optimusfutures.com
Optimus brokers has the best expertise and experience when it comes to customer services. They are willing to go beyond and above to make sure all ur question and doubts were addressed. They phone calls and email representatives are top notch.
✨ Thank you for the fantastic feedback! ✨
We’re truly honored by your words — our team puts a lot of heart into making sure every trader feels supported, informed, and valued. Going above and beyond is our standard, and we’re thrilled to know you felt that through our calls and emails.
We’re always here when you need us — let’s keep moving forward together!
Best,
Optimus Futures Team
optimusfutures.com
Effortless Execution, Seamless Experience
TradingView has completely transformed the way I manage my trades. The integration with Optimus Futures is smooth and intuitive, making execution lightning-fast and incredibly precise. Whether I'm placing limit orders, adjusting stop-loss levels, or managing multiple positions, the interface responds instantly and reliably.
What stands out most is how user-friendly the platform is—even complex strategies feel manageable thanks to the clean layout and real-time feedback. I can analyze charts, tweak indicators, and execute trades all in one place without missing a beat. It’s a game-changer for anyone who values speed, accuracy, and control.
Highly recommended for traders who want performance without the hassle.
Thank you for the fantastic review! ⚡We’re thrilled to hear that the TradingView + Optimus Futures integration is hitting the mark for you. Speed, accuracy, and intuitive control are exactly what we aim to deliver — and it's great to know the experience has made a difference in your trading. If there’s ever anything we can help fine-tune or enhance, we’re just a message away.
Best,
Optimus Futures Team
optimusfutures.com
The issues I have is their margin requirements don't seem to line up. I had 2K in my acct. and it wouldn't let me trade 2 mini contracts. Maybe I don't understand, but I didn't like it. Plus it takes a week to get a deposit in your acct. and that is using wire transfer, the quickest method they claim. They deduct from your bank acct. and it still takes 3 days to get the $ available to trade. That's why I am currently shopping for a new broker.
We’re sorry to hear about your experience. Margin rejections can sometimes result from multiple pending orders or other risk parameters. Therefore, we recommend giving us a quick call to clarify and review your setup. Regarding wire transfers, funds are typically available promptly. We apologize if this wasn’t the case for you. We’re sad to see you go—but if you’d like to give us another shot, we’d be happy to take a closer look and assist you directly.
Best,
Optimus Futures Team
optimusfutures.com
Having a position with max possible contract size results in no possibility to close the position with "close" with brackets (tradingview) instead you have to move the sl or tp bracket to get out of the trade! That's not intuitive and bad UI experience.
Thank you for your feedback — we genuinely appreciate you taking the time to share your thoughts and experiences.
To clarify, while we provide the connection to TradingView, the actual bracket behavior and order execution are managed by them through the CQG routing system. We've shared your comments with their team to help improve the platform experience.
Also, to note — while interface design (UI) impacts usability, it doesn’t necessarily reflect the risk management capabilities of the platform or your account setup. If you'd like help finding a more intuitive workflow for managing positions — especially at max size — our team would be happy to walk you through alternative methods or suggest platform-specific adjustments.
We’re always here to support your trading journey.
Best,
Optimus Futures Team
optimusfutures.com
Decent value for the money, but you have to pay for any additional add-ons such as DOM.
Thank you for your feedback—we appreciate it! To clarify, any additional charges for tools such as the Depth of Market (DOM) or Level 2 data are directly incurred from the CME exchange. Optimus Futures does not add any markup—we pass through the exact fee as required.
We always aim to be transparent about costs and are happy to help you navigate the differences between exchange-based and platform-related fees. If you have any questions or need help optimizing your setup, we’re here to assist you. 🤝
Best,
Optimus Futures Team
optimusfutures.com
Account setup was simple and straightforward. Solid platform integration with Tradingview for an easy trading experience. Quick answers in response to questions I had for support.
Thank you for the great feedback! We're glad to hear that the account setup was smooth and that you're enjoying the seamless integration with TradingView—we know how important an easy and efficient trading experience is.
It’s also great to hear our support team was quick to respond to your questions. If there’s ever anything more we can do, don’t hesitate to reach out—we’re always here to help!
Best,
Optimus Futures Team
optimusfutures.com
Great broker so far. Rough getting started and a bit confusing but once in pretty great. Customer service is amazing! Will continue to use as my main personal broker for the time being.
Thank you for your honest and thoughtful feedback! We’re glad to hear that, despite a few bumps during the initial setup, things are running smoothly now and that you're enjoying the experience. 🚀
Getting started can sometimes feel overwhelming, especially with futures, but we're happy to hear our customer service team helped guide you through it. 🙌
We're honored to be your main personal broker and look forward to supporting you in any way possible. If you ever need anything, reach out. ✨
Best,
Optimus Futures Team
optimusfutures.com
White Glove Service; Transparency when opening an account.
Thank you for your feedback! ✨ We're thrilled to hear that you experienced the white-glove treatment and appreciated the transparency throughout the account opening process. Ensuring that our clients feel supported, informed, and valued from the outset is what we strive for every day. 🚀
If there’s anything else we can do to support you along your trading journey, we’re always here to help! 🤝
Best,
Optimus Futures Team
optimusfutures.com
Good broker. Always available by phone to resolve any issues. CQG data feed with TradingView platform has been reliable
Thank you for the great feedback! We're glad you've found our team consistently available and easy to reach by phone—that level of accessibility is something we take pride in. 📞
It’s also great to know that the CQG data feed with TradingView has been reliable for your trading.
Don’t hesitate to reach out if we can assist with anything else. We appreciate you being part of the Optimus Futures community! 🚀✨
Best,
Optimus Futures Team
optimusfutures.com
I'm a current customer. Other fees and ongoing monthly fees are high. Be sure you dig into them and compare before selecting a broker.
Their instructions are very thorough and detailed and you always know what are expected of you.
Thank you for your feedback! We’re glad to hear that you appreciate our clear and detailed instructions. We believe well-structured guidance is essential. If you ever have any questions, we’re always here to help. Best of luck in trading! 🤝✨
Best,
Optimus Futures Team
optimusfutures.com
Solid brokerage. Low barrier to entry but the fees are competitive and fair.
Thank you for your feedback! 🚀 We’re glad you find Optimus Futures a solid brokerage with a low barrier to entry and fair, competitive fees. We believe traders should have access to the futures markets without unnecessary hurdles while benefiting from transparent pricing and reliable execution. 🤝
If you ever have questions or need assistance, don’t hesitate to reach out—we’re always here to help. Wishing you continued success in your trading journey! ✨
Best,
Optimus Futures Team
optimusfutures.com
Fast, low commissions, excellent customer support. A bit tedious to open account
Thank you for your feedback! 🚀 We're glad you're enjoying **fast execution, low commissions, and excellent customer support—exactly what we strive for! 🤝
We understand that the account opening process can feel tedious, as compliance and regulatory requirements are in place to ensure security and proper onboarding. That said, we always aim to make the process as smooth as possible and appreciate your patience.
If you ever need assistance or have suggestions on how we can improve, feel free to reach out—we’re here to help! ✨🔥
Best,
Optimus Futures
optimusfutures.com
So far so good. Setup was smooth and Optimus staff actually responded quickly when help or clarification was needed.
We are glad everything has been running smoothly for you so far! 🚀 A seamless setup and responsive support are exactly what we aim for, and we’re happy to know our team was there when you needed clarification. If you have any more questions or need assistance as you continue trading, don’t hesitate to reach out—we’re always here to help! 🤝✨
Best,
Optimus Futures Team
optimusfutures.com
Optimus is a really nice broker to pair with Tradingview. Customer Support is easy and nice to work with for normal questions or issues. The best futures broker I've used.
Thank you for your kind words! While we recognize the futures brokerage space is competitive, we do our best to offer the same level of support we’d want if we were the customer. Hearing that we might be “the best futures broker” in your eyes truly means the world to us. We’re always here for you, so don’t hesitate to reach out if you need anything else.
Best,
Optimus Futures Team
optimusfutures.com
Terrible delay in opening and closing positions.
Thank you for your feedback. We're sorry you're experiencing delays with opening and closing positions. Your trading experience is our top priority, and we want to help you resolve this quickly.
TradingView uses a CQG connection and is typically known for its lightning-fast execution. Many of our traders rave about the speed! However, we understand that individual experiences can vary and are here to help.
Could you check your internet connection and the number of applications you have open? These factors can sometimes affect performance. We suggest connecting your device directly to the modem rather than using Wi-Fi.
If the issue persists, please get in touch with our support team with specific details about the delays, including times and any error messages. We're committed to finding a solution for you.
We appreciate you bringing this to our attention. Your feedback helps us maintain and improve our service for all our traders.
We look forward to resolving this for you and getting you back to enjoying the Optimus Futures trading experience that so many of our clients appreciate!
Best regards,
Optimus Futures Team
