Reviews from actual traders
Was referred to Optimus Futures by a friend and am super happy with how everything works with TradingView. Super easy to use and super fast executions. Every time I've called in to get help, I've been met with really good people that have gone above and beyond to help...so glad I'm working with them!
Optimius futures has been a great support system. Every question I have had, was meet with care and true professionalism!
Thank you for sharing your experience with Optimus Futures. We are delighted to know that our support system has been a valuable asset to you on your trading journey. Our team is dedicated to providing comprehensive, professional, and compassionate responses to every inquiry, and it's truly satisfying to hear that we have been able to meet your needs effectively.
We take great pride in our professionalism and attentiveness in all our interactions with clients. We recognize the importance of building trust and confidence, and your positive feedback is a wonderful validation of our efforts.
Should you have any further questions or require additional assistance as you continue with your trading, please don't hesitate to contact us. We are here to support you every step of the way.
Thank you once again for choosing Optimus Futures. We look forward to continuing to provide you with exceptional service and support.
Best,
Optimus Futures Support
Been using Optimus Futures integrated with TradingView and I am happy with this combination. TIP: if you are paying for market data through Optimus then you will not need to get a subscription add-on in TradingView. Happy Trades!
We're delighted to hear that you're enjoying the integration of Optimus Futures with TradingView and finding it suitable for your trading needs.
Thank you for sharing the helpful tip about market data subscriptions. e. Your satisfaction is our top priority, and we're committed to providing the tools and support you need for a smooth and efficient trading experience.
Thank you for sharing the data tip.
If there's anything else we can assist you with, please don't hesitate to let us know. Our team is always here to help.
Happy trading, and thank you for choosing Optimus Futures!
Best regards,
Optimus Futures Support
New user, service is good, still getting used to clearing the trades.
After doing intense research; I am glad that I choose Optimus Future as my broker. They have one of the best, more human friendly customer support team out there. Very low commissions compared to other brokers in the industry and excellent Daily Margins for day trading. The integration with Tradingview is fast and very convenient. whether you are new or you are a seasoned trader, I highly recommend Optimus Futures.
Thank you for writing a positive review and recommending Optimus Futures! We are thrilled to hear that our customer support team has been helpful and friendly and that you have found our commissions highly competitive.
We always strive to provide an excellent trading experience for traders of all experience levels. Our integration with TradingView is designed to make the process seamless and efficient.
Your satisfaction is our topmost priority, and we appreciate you taking the time to share your thoughts with us. If there is anything else we can do to enhance your trading experience, please do not hesitate to let us know.
Once again, thank you for choosing Optimus Futures as your broker. We look forward to continuing to serve you and support you on your trading journey.
Best regards,
Optimus Futures Support
Really nice integration with TradingView. I have been more successful with Optimus and TradingView than any other platform I have used so far
I'm glad to hear that the integration between Optimus Futures and TradingView has benefited your trading success. Positive experiences like yours highlight the importance of seamless platform integration in enhancing trading strategies and decision-making processes.
Your success with these tools compared to other platforms you've used emphasizes how the right technology and support can significantly improve trading outcomes. Hearing about effective combinations of tools and services to elevate trading performance is encouraging for new and seasoned traders. (past performance is not indicative of future results).
Your feedback helps others in their trading journey and contributes to the ongoing enhancement of the services and tools available to traders.
Best,
Optimus Futures Support
http://www.optimusfutures.com
Great Fills and Great Technical support. Would recommend it to anyone starting their trading journey.
Thank you for sharing your positive experiences with great trade fills and technical support. It's crucial to get timely and accurate fills while trading, especially in fast-moving markets. Along with strong technical support, these aspects could potentially significantly enhance your trading experience, providing a solid foundation for new and experienced traders.
Your recommendation for anyone starting their trading journey highlights the importance of reliable brokerage services and support as foundational elements for successful trading. Navigating the complexities of markets can be daunting for newcomers, and having a supportive and responsive broker can make all the difference.
Thank you for sharing your endorsement. It's invaluable for others considering their options and seeking a reliable partner for their trading endeavors. Your input helps others make informed decisions and contributes to the continuous improvement of services. Thank you!
Best,
Optimus Futures
I have to say that every time that I call Optimus Futures, I get a live person that can assist me! That is unheard of for most brokers. Top Notch customer service!
It's great to hear that you consistently receive live, personalized assistance every time you call Optimus Futures. This reflects their deep commitment to customer satisfaction and recognition of the importance of timely support in the trading world. In an industry where automated responses and long wait times can be expected, having direct access to knowledgeable support staff is indeed a standout feature.
Your acknowledgment of their service as "Top Notch" underscores the value that such direct and effective communication brings to your trading experience. Optimus Futures understands that behind every account number is an individual with unique needs and questions, and their approach to customer service reflects that understanding.
We appreciate you sharing your positive experiences, as it helps not only Optimus Futures refine its services but also fellow traders who are considering their options for brokerage services. If there are any other aspects of their service or any further feedback you’d like to share, please don’t hesitate to do so. Your insights are invaluable.
Best,
Optimus Futures Support
http://www.optimusfutures.com
We are happy to hear that you had a positive experience with our technical support team and that all your queries were resolved. In fields like trading, it is crucial to have a responsive and knowledgeable technical support team as timely and accurate information can significantly impact your decisions and success.
Your encouragement to "keep it up" means a lot to us and provides a motivating reminder of the importance of maintaining high standards in customer support. We place a high priority on continuous improvement and dedication to customer satisfaction, and feedback like yours helps us recognize and reinforce our efforts.
If you have any further questions, need more support, or have suggestions on how we can continue to improve, please don't hesitate to contact us. Your trading success and overall satisfaction with our service are our primary goals. Thank you for your positive feedback and for being a valuable member of our community.
Best,
Optimus Futures
http://www.optimusfutures.com
Low latency with a very reliable connection that comes with outstanding customer service. I also recommend not to overlook the free journal that is offered, it has saved me additional costs as well.
We are glad to hear that you're enjoying a smooth and efficient trading experience with low latency and reliable connection, backed by exceptional customer service. These factors are critical in executing trades quickly and without any unnecessary delays.
Your suggestion about using a free journal is also beneficial. Keeping a trading journal is a fundamental practice for all traders, as it helps track trades, reflect on the effectiveness of strategies, and make informed decisions over time. It's great to know that this tool has provided you with additional value, saved your costs, and potentially enhance your trading strategy.
Thank you for sharing your positive experience and recommending the services and tools that have improved your trading journey. If you have any further insights or questions or need assistance, we're here to continue providing the support and resources you need to succeed. Your feedback is highly appreciated and helps us ensure we're meeting the needs of our trading community.
Best,
Optimus Trading Support
http://www.optimusfutures.com
My only wish was that tradeovate had the TP SL option
We appreciate the 4-star review. However, we do not have access to the "Tradovate" platform. Customers of Optimus Futures trade directly on TradingView where TP and SL options are available.
Best,
Optimus Futures
http://www.optimusfutures.com
It's fantastic to hear that you've received excellent customer service! Providing top-notch service is crucial for any business, especially in areas as dynamic and demanding as futures trading. Your experience has been positive, reflecting the kind of support and professionalism that can genuinely make a difference in your trading journey.
If there's anything more you'd like to share about your experience or if there are specific aspects of the customer service that stood out to you, please feel free to elaborate. Your feedback not only helps others in making informed decisions but also encourages businesses to maintain and improve their standards of service.
Thank you for taking the time to acknowledge the excellent customer service you've experienced. If you have any further questions, need assistance, or have suggestions, please let us know. Your continued satisfaction and success are what matters most.
Best,
Optimus Futures Support
http://www.optimusfutures.com
Very good broker, trades execute good. Biggest complaint is no mobile trading. 5 stars if thats implemented.
So far I have enjoyed using them
It's wonderful to hear you've enjoyed your experience with us so far! At Optimus Futures, we're dedicated to providing our clients with not just a platform but a service that meets their trading needs and exceeds expectations. Your satisfaction and positive experience are at the core of what we strive for.
If there's anything specific you've found particularly beneficial or if there are areas you believe we could improve upon, please don't hesitate to share. We're always looking for ways to enhance our services and improve your trading journey.
Thank you for choosing us, and we look forward to continuing to support your trading endeavors.
Best,
Optimus Futures Support
http://www.optimusfutures.com
I wish the platform was more responsive when the exchange opens. The platform seems laggy. Overall pretty good broker.
Thank you for sharing your feedback with us. We understand how crucial platform responsiveness is, especially during the opening times of the exchange when market activity spikes. We're committed to providing our clients with the best possible trading experience, and your input is invaluable as we strive to improve our services.
We're actively optimizing the integration with TradingView to enhance performance during these peak times. In the meantime, we recommend checking for any updates available for the platform or specific settings that could be adjusted to improve responsiveness. Our support team is also available to offer personalized assistance and explore potential solutions to ensure your trading is as efficient and effective as possible. Do not hesitate to reach out to see if we can help.
We want you to know that your satisfaction as a trader is our top priority, and we appreciate your understanding as we work to address this concern. Please continue to communicate with us about your experience or any other feedback you may have. Your insights are crucial for continually enhancing our services at Optimus Futures.
Best,
Optimus Futures
http://www.optimusfutures.com
I like that Optimus Support (calling out Jake here) is incredibly responsive and genuinely cares about their users. Everytime I had a question, it was answered within 1 business day (typically response times were within the hour). I could not be happier using Optimus. Not to mention, the user interface with trading view is seamless and the commissions are second to none - especially if you trade a lot.
It's great to hear that you've had a positive experience with Optimus Futures, and we appreciate the responsiveness of Jake and the support team. Fast response times and effective communication are crucial, especially in trading, and it's reassuring to know your queries were handled promptly.
The seamless integration with TradingView and the competitive commission rates are valuable for active traders, offering both efficiency and cost-effectiveness. Your feedback underscores the importance of reliable customer service alongside strong platform features.
Feel free to reach out if you have further questions or need assistance as you continue to explore futures trading. Your trading success is important, and it's good to know you're experiencing the support needed to navigate the markets effectively.
Best,
Optimus Futures
http://www.optimusfutures.com
It's fantastic to hear about your positive experience with our customer support, and that working with Jake has been a highlight for you. Recommendations like yours are incredibly valuable, and we're thrilled that our efforts to provide top-notch service and support resonate with our clients. Thank you for sharing your feedback, and please don't hesitate to reach out if you need further assistance or have more questions. Your success and satisfaction are what we strive for at Optimus Futures!
Best,
Optimus Fututures
http://www.optimusfutures.com