Reviews from actual traders
The staff at Optiumus Futures are GREAT! I recommend Optimus Futures, they have a an easy to use platform.
Thank you so much for your appreciation! We always welcome feedback to make things better. Best of luck in your trading!
Best,
The support Team at Optimus Futures
https://optimusfutures.com/TradingView.php
Nice integration. It's important for a brokerage firm to have tradingview intergration as it has many tools to help futures trader.
Kudos to Optimus Futures team. Especially, Jake is very helpful on the customer service side of the things.
Thank you for your review. We agree that integration is important, but stability and execution are just as important when using charts for execution. Optimus is glad that everything is working well for you.
Best,
Trading Suppor at Optimus Futures
http://www.optimusfutures.com
I like Optimus so far due to their excellent customer service; Jake is extremely helpful and will guide you thru every step of the way if you are a beginner and have no idea where to start, he will answer any questions you may have and they are super-fast to respond and if you call, they will answer every time without waiting long... I also like the fact you don't need a lot of funds to get started if you would like to trade micros... so far this is the best I have found. totally recommend it.
Thank you for taking the time to research and provide us with this positive feedback!
We do take beginner traders through every step they need to explain the mechanics, risk/reward, and anything else they see pertinent.
Best,
The support Team at Optimus Futures
https://optimusfutures.com/TradingView.php
Their customer service is unmatched! I called with some questions regarding setting up my account and Jake explained everything thoroughly and helped me every step of the way. If you are a beginner like me and want an easy platform and setup process Optimus Futures is the broker for you
Thank you for taking the time to mention our staff here. We take it upon ourselves to learn about every platform we support, such as futures trading on TradingView. You can always reach out with any questions. Best of luck in your trading!
Best,
Support Team at Optimus Futures
https://optimusfutures.com/TradingView.php
The customer service is PHENOMENAL! If I send an email I get a response within 30 minutes. They are great!
Thank you for your kind word! We always hope to meet your expectations.
Best,
Support Team
http://www.optimusfutures.com
I like it so far. I would like to see the trades documented more like the Tradingview paper trading process. The Tradingview history and summary is so much more easily readable as apposed to the way Optimus documents present and past trades.
Thank you for your comment and feedback. We hope you can understand that the infrastructure of your live account and the paper trading system within TradingView are two different systems.
The documentation of the trades you refer to for your live account is on the equity run provided to you daily by the FCM of your choice.
Within the platform, there is an account history of your trades, but for live transactions, you should also be using the report of the clearing firm. Within the platform itself, it is not Optimus that produces the report – the CQG data feed produces your trade history within the platform.
Thank you again for your business and trust, and if there is a change in technology and reporting, we will keep you posted.
Best,
Support Team
http://www.optimusfutures.com
I feel very satisfied with Optimus Futures,I've been with them for a few years and they always have my back.I always get a quick response if I have any questions or concerns, I would highly recommend
Thank you for your loyalty for so many years. We appreciate it and respect it!
Best,
Support Team
http://www.optimusfutures.com
Top notch, honest, and very responsive customer service. Very happy with the way my account is being handled.
Glad you feel this way. We know there is a lot of competition and are glad we met your expectations.
Best,
Support Team
http://www.optimusfutures.com
I heard about Optimus from a youtuber and got in touch about opening account. From day 1 these guys have been quick to respond to all my emails and any questions I had. They explained the account opening process step by step clearly. After opening my account, no matter how small my query I usually had their reply within minutes. Great brokers. Great service. Paul
Thank you for your kind and positive feedback. Our excellent staff is trying to minimize daily the effort that customers need to put in by streamlining the process and making it easy for our customers and potential customers—wishing you many years of success with us.
Best,
Support Team
http://www.optimusfutures.com
Amazing Support fast paced
low $ for market data
emails get answered fast from them, and is just a good smooth transition for a new person or profesisonal ive been with ninja but im switch b/c of the margins thing
Glad you switched to us, and we are glad we gave you terms that match your needs as a trader.
Best,
Support Team
http://www.optimusfutures.com
I've had a very good experience using Optimus Futures and would highly recommend them. Their support is second to none, they're always there when I need them.
Thank you for your kind words, and we are delighted this has been your experience. Thank you for your business and trust.
Best,
Support Team
http://www.optimusfutures.com