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This is a list of questions you may have about our service. This list will be expanded as we get more frequently asked questions from our users.



Is it free to sign up?

Yes, you can sign up at no cost and use a lot of tools and features! :-)

How to create an account?

Please follow this link to sign up.

Can a person have more than 1 account?

No. We do not allow a person to have more than 1 account on TradingView. To learn more, please read our house rules. Please note that we have a special mechanism and a team of moderators to find the duplicate accounts. Such accounts are permanently banned.

What are the badges displayed next to the username?

There are 3 kinds of badges, each telling you something different about a member. You can find additional details in the blog post.

What are the features available free of charge on TradingView?

You can find the comparison table on this page.

What markets are available for a free account holder?

Click here to find out.

How do I use my charts on multiple devices?

If you plan to access your account from multiple devices or browsers (on the same device), you will need either the Pro Plus or the Premium membership. Please note that TradingView considers a separate browser as a separate connection.

How to delete my TradingView account?

According to our Terms of Use upon customer's request, the TradingView account can be deactivated. However, any associated published ideas will remain on the site. We believe that once an idea or a chart was published, it becomes part of the communal trading knowledge and should stay that way. We consider implementing a sort of 'suspend' button for users to deactivate their accounts independently without having to contact the support team. If you have decided to delete your account, while you still have your paid subscription, please be aware that we do not return money for the remaining time of your subscription.

How can I change my username and password?

You can change your username within a month after registration. After this month, according to our House Rules username cannot be changed. You can change your password in the settings of the profile, Change Password button.

Social Activity and House Rules

Where can I find the House Rules?

The House Rules and Community Guidelines can be found on the bottom of the home page or here.

How do I trust ideas and authors?

Ideas' views, likes, a number of followers and many other variables form reputation of an author. This is the indicator of trust on TradingView and we do all we can to keep it realistic, however, a high reputation doesn't guarantee you can earn easy money by following the ideas by top authors. Please read 5 things you should never do on TradingView.

How to gain exposure and build a reputation on TradingView?

You can read the whole article about building your reputation here.

What if someone has more than 1 account to increase his reputation. Is it allowed?

No! This is strictly prohibited. We have a team of moderators and we also implemented different mechanisms to find such duplicated accounts to ban them permanently. Our goal is to make TradingView a trustworthy source of ideas for market analysis, trading and investing.

Can moderators ban me or remove my ideas, if I am a paying customer?

Yes. You pay for tools, features and market data on TradingView. All this is still available for you even if your account has been banned. A paid subscription does not give someone any special privilege in social activity. The rules are the same for all users. Here you can see some questions moderators frequently deal with.

Can I create new public chat rooms?

Yes, you can do this if you have a paid plan. On the right-hand side panel, there is 'Chats' icon. If you click it, you will be able to create a new public chat via the '+' button. Please read 10 golden tips on creating awesome and lasting custom chats.

Publishing Ideas and Scripts

How do I edit an idea or a study/strategy that I published?

After a chart idea or a Pine script is published you have 15 minutes to edit the description. After 15 minutes you cannot edit ideas and codes. Or you can delete your publication within 15 minutes and create a new one with different content.

How to delete an idea/script?

We do not remove ideas and scripts after they are published, so please, make sure everything is ok before publication. But you can delete your publication within 15 minutes. Otherwise, you can no longer delete it.

Who can see published ideas?

If an idea is not private, anyone can find this idea and even copy it. If you want to avoid that, you can publish ideas privately. Please note that if you send a direct link to the private idea, that person can copy the idea. All ideas are connected to the localized version they were published. It means that if you publish your ideas in the US version, users can see them in your profile only at the US version of the website. If they want to see your ideas published in other versions, they have to switch to them.

My idea was moderated. Why?

Moderators always send a private message if they make an idea invisible, in which they specify exactly which rule was violated.

How to add my published idea to my blog?

Each idea has its embed code, so you can embed the idea into a web page, just like YouTube video. We also have special widgets for this goal.

If I publish a study/strategy, how do I hide its source code?

All published studies/strategies have open source code. Do not publish a code if you don't want anyone to see it. Or you can publish Invite-only scripts and only users who you specifically add will be able to use it. Read more here.

Who are the moderators?

Moderators are active members of the TradingView community who earned trust from other members and TradingView staff. They are volunteers who are driven by enthusiasm, love for the community and their goal is to help other members. Get in touch with them regarding any questions, they will be happy to answer them! But first of all please read Top 7 user claims that moderators can't help with.


Do you offer a trial period?

Yes, you can try all features and tools available on TradingView. We strongly recommend every user to try our Pro subscriptions for free to evaluate before paying for any service.

Do you charge for starting trial period?

No, We don't charge for starting trial period. In 1 month after you started the trial period, it will automatically expire and your subscription will be renewed as the paid monthly plan (of the same type, like you had during the trial period). You will be billed on month-by-month basis, you can check prices here. After the trial, you won't be charged for any additional data packages unless you subscribe to them separately. If you want to avoid automatic billing after the trial period, please cancel the subscription on your account billing page before the due date or order another paid plan. According to our policy, we do not offer refunds for initial orders and recurring monthly payments.

How can I pay for TradingView PRO?

PayPal handles the payment processing for us. Payment methods include all major credit cards and PayPal account. A few subscriptions can be paid with bitcoins. We guarantee you safe and secure online ordering. We don't send invoices to pay by wire transfer.

In what currency do you charge? Can I pay in EUR/CAD/GBP/AUD/JPY/..?

We charge in USD only. If you have a bank card or PayPal account in another currency, the specified amount in USD will be requested from your card / PayPal. The conversion will be made on the side of your bank / PayPal account at their rates.

Do you accept bitcoins?

Yes, you can pay for any annual/ 2 year Pro plan/ market data/ add-on or an education course with bitcoins.

Do you have discounts?

Some subscriptions include discounts automatically when a longer billing cycle is chosen. You can save a lot on monthly cost if you pay for 12 or 24 months in advance.

  • While you are on trial period, you have an opportunity to take advantage of the “Early Access Discount” offer.

This offer allows you to purchase 12 months of a subscription plan that is the same as the one you have during the trial period, with a great discount. The discount may change during your trial period. The offer is available only when the trial period of a paid plan started. Once you take advantage of the offer, the trial period is over and your account is switched to the paid plan. If you choose any other paid plan or your trial is over, the offer is no longer available for you.

Why the GoPro page says $9.95, $19.95 and $39.95, but I see higher prices when ordering a pro subscription?

  • Monthly cost of PRO is $9.95 if you pay for 24 months in advance, $12.95 if you pay for 12 months ahead. If you choose to pay month by month, the monthly price is $14.95.
  • Monthly cost of PRO PLUS is $19.95 if you pay for 24 months in advance, $24.95 if you pay for 12 months ahead. If you choose to pay month by month, the monthly price is $29.95.
  • Monthly cost of PREMIUM is $39.95 if you pay for 24 months in advance, $49.95 if you pay for 12 months ahead. If you choose to pay month by month, the monthly price is $59.95.

Where can I learn more about all subscriptions and order one?

All details on every single paid subscription available on TradingView can be found on our GoPro page.

Can I change billing cycle of a subscription?

You can switch to a longer billing cycle in the billing section of your profile. If you want to switch to a shorter one, you can cancel the subscription before its next due date and order a new one after it is completely deactivated on that date.

Can I add subscriptions later?

Every subscription is absolutely independent of any other subscription in terms of the billing cycle. You can order a subscription at any moment.

How to renew my subscription? Can I do it manually?

The service is billed in advance. All billing is auto-renewing, which means you will continue to get billed until you cancel your subscription.

How do I upgrade the PRO plan to a more advanced one?

You can upgrade your current plan on GoPro or by going to Profile Settings > Account & Billing. There you can choose the preferred plan and payment method.

What will happen to my remaining PRO plan days when I upgrade?

Any remaining days will be automatically converted into extra days on the new plan of equivalent value and added to the subscription.

I have a new card, how do I change it on TradingView?

You can update your bank card or PayPal account info at any time by visiting the billing section of your profile page and clicking 'UPDATE PAYMENT METHOD'.

Can I cancel anytime? Is there a cancellation fee?

You can cancel your subscription at any moment. If you cancel, you will not be billed anymore and the service will remain active for the time that is paid for. There's no cancellation fee.

How can I cancel a subscription?

If you want to stop recurring payments you need to cancel the corresponding subscription on the Billing tab in your profile. We don't issue refunds for initial payments and for recurring monthly payments. The service will be available until the end of the prepaid period. An email request or support ticket asking for your subscription to be canceled is not considered cancellation.

If I cancel now, will I still have access to tools and features I have paid?

If you cancel the service before the end of your current paid up period, your subscription will be deactivated, but the service will remain available until the next due date. When the next due date comes, you won't be charged and the service will be canceled.

What is your refund policy?

We do not provide refunds for initial payments and for recurring monthly payments. Here’s why - purchasing a plan and then refunding it wastes time, energy and processing costs for both customers and TradingView. To eliminate that waste we provide a FREE TRIAL to evaluate upgraded plans, but then it’s the customer’s responsibility to cancel in time if he/she wishes. Keep in mind that all plans are auto-renewed. Customers can cancel the trial or a plan at any time. If you purchase an upgraded plan or do not cancel your trial, it’s implied that you agree with the above terms and conditions and accept that there are no refunds. We offer refunds for recurring annual and 2-year payments on demand. If you have been billed for automatic annual and 2-year renewal of the Service, you have 7 calendar days (after the payment was made) to send a written request. If you don’t do this, TradingView assumes that renewal of the Service is expected and the payment will not be refunded.

I did not have the opportunity to cancel it in time. Can I still get a refund?

We reserve power on cloud services like Amazon AWS for every account with a Pro subscription. It costs us money and that is why we offer only 1 month for free. If a subscription is renewed, we don't offer refunds to avoid losses. Thank you for understanding.

Can I downgrade my subscription?

The function of downgrading subscriptions is not available on TradingView.

Market data

What market data is included in PRO versions?

A Pro / Pro Plus / Premium account does not give access to market data. If you don’t order any additional subscription for market data, you will have access to the same types of data as basic account holders have. To see the lists of all available exchanges, subscriptions, their prices and types of market data, please follow this link. The definition between PRO and Free is only in speed of data flow

How do I get official intraday data updating real-time on my charts?

If you want to get official real-time and intraday data from the most popular markets such as NYSE ARCA & MKT, NASDAQ, NYSE, CME Group, OTC markets, MOEX, BSE, LSE, you will need additional paid subscriptions where you can choose any suitable market for you.

Will paid exchanges also work on TradingView widget?

Our widget is a completely separate product. Market data subscriptions work only on our online charts. All data available on widgets is free and provided as is.

Some markets are not available on the widget. Why?

Depending on exchanges regulations, some symbols or intraday timeframes may be not available on our widgets.

I need only official market data. Can I subscribe to it with a free account?

A paid account is required. One cannot purchase a market data subscription with a free account.

Does a free account have any market data limitations?

The rate of data updates on charts is once per 1 second for a free account holder. A pro subscription removes this limitation: data updates real-time. The amount of available historical data also differs.

Do you have a list of all available symbols? How do I find out what subscription is required for a specific symbol?

We don't have all symbols available on TradingView listed on a page, but we have a powerful symbol search with filters by categories and exchanges. You can start typing an abbreviation or company name in the search box and it will show all symbols matching your request.

I can see market data on charts by TradingView on other websites. Why is the data not available on www.tradingview.com?

A lot of internet resources, like www.investing.com and www.euronext.com, use our charting library (our chart in fact), but they plugged-in their own data into it. The product they are using is described here.

I have data from my broker. Can I use on TradingView at no additional cost?

If you have a live broker account that works through CQG Continuum web API, you can pass account verification when ordering a subscription on the GoPro page or in the trading panel under TradingView chart. If the account is verified, you will get access to free intraday data from CME group updating in real-time. Please, note that your broker must be supported by TradingView

How do I connect another source of data on TradingView?

It is not possible to upload data from files or connect a new data source to TradingView. We are constantly working on adding new exchanges and supporting missing timeframes for existing markets.

Why does a popup notification say I see data from Cboe BZX?

You get Cboe BZX data in because Pro/Pro Plus/Premium account itself doesn’t give you data from the primary exchange. Data still comes from Cboe BZX. In order to avoid possible misunderstanding, those popups constantly remind customers that they see Cboe BZX data. If you need data from exchanges, you need additional market data subscriptions.

What is Cboe BZX? Why its data is free?

Cboe BZX is an electronic exchange that doesn’t charge per user fees for real-time data. The data is slightly different from the "official" data from other exchanges - it offers approximate volumes and fewer price updates.

How much history is available on a chart?

We have limitation for a maximum number of candles on the chart. On intraday charts, the limit is 5,000 candles for Free account holders, but Pro/Pro Plus/Premium account holders have access to 10,000 bars on charts. On daily and daily-based charts we display all data available from our data vendors. You can click 'All' button under a chart to how much data a certain symbol has on TradingView.


Where can I find fibonacci tools?

You can find all fibonacci tools on the left toolbar of your chart in the drawings menu. You can add any of 10 drawings based on fibonacci to make the chart analysis better and more informative. Notice that we use the reduction of Fib from Fibonacci.


How many alerts can be set?

A maximum number of simultaneously active alerts depends on the type of your account. Please check the comparison table to see the specific numbers. As of June 2017, unlimited alerts are no longer offered. April 20, 2017, TradingView blog entry announced unlimited alerts, but now with the Pro plan, you only get 10 alerts.

Can I get SMS when an alert is triggered?

Yes. To get a text message (SMS) alerts on your phone, you need to create a special e-mail address that forwards messages to your phone via your network (to save on charges). Here’s one list of free e-mail providers that do this for US and Canada - www.emailtextmessages.com. There may be other lists, just Google it. Enter the e-mail address you created in your Profile, "SMS E-mail" field. When an alert triggers, the message is sent to the e-mail and the e-mail provider sends an SMS message to your phone. This feature is available to all users.

Is it possible to send alerts from a Pine script with no manual configuration?

No, but we are working on this. Alerts must be set manually on chart anyway. But you can use the function alertcondition to create your custom alert manually through the Pine Editor and apply a Pine code (study) with alertcondition to current chart, open the Create Alert dialog, select the applied Pine code as main condition for the alert and choose the specific alert condition (implemented in the code itself).

How do I create a custom condition for alerts?

You can write a Pine study with the custom condition and use this condition to base an alert on it. Click here to learn more.


Is TradingView a broker?

No, TradingView is the online platform for charting and trading with elements of social network for traders and investors. We don't offer brokerage service, but you can use broker accounts to trade right from our charts.

Do you have a trading simulator (paper-trading)?

Yes, you can open the trading panel below your chart and select TradingView paper-trading. Please note that you need a chart with real-time feed to paper-trade. Custom spread charts are not allowed for placing orders. Orders are not sent to any broker, they are filled in on our servers.

Can I practice with a demo account from my broker?

Yes, both live and demo broker accounts can be connected on the trading panel.

How to create a demo account?

What are the risks?

Please follow this link to read about risks before placing orders with a live broker account.

What brokers are currently supported?

Hedging is supported?

We don't have a technical limitation to open both long and short (separate) positions at the same time, but it must be configured on the broker end.

What markets can be traded?

It depends on your broker account. The following categories are configured for trading from our charts. You can trade through supported brokers. Or you can use special Paper Trading simulator which can help you to study trading. You can find it on the bottom of your chart. You can use it only in real-time data charts.

I can't find Trailing Stop Loss option on TradingView. Where is it?

Trailing Stop Loss option is not available on TradingView, but we are actively working on adding it to the platform.

Studies and Strategies

What is the difference between a study and a strategy?

The main one: a strategy is for placing actual orders (backtesting), while a study is for analysis only.

How do I import my studies from other software to TradingView?

You can not do this. Only studies/strategies written in Pine can be used on TradingView. it means that you need to re-create the source code in Pine Editor, compile it and apply to your charts.

Can you help me converting my codes?

We are doing our best to create the best product ever, so we are focused on its features while we give the opportunity to our users to fill the product with content. You should contact the most active study developers of our community in regards to this.

How do I search for studies and strategies on TradingView?

Click the Indicator button and start typing the keyword or the name of the study/strategy you are looking for. You will see the list of available built-in and custom indicators and strategies, which relate to your search request. If none of them suits your goal, you will have to create the indicator yourself using Pine scripting language.

How to see the source code of a study/strategy?

  • Built-in scripts. You can open the source code of a standard study/strategy in the Pine Editor tab below your chart if you click the New button and select the script.
  • Custom studies and strategies from the public library. After a script is applied to your chart, you can click the {} button in the legend of the script (top right corner of the chart) to see its source code.

Some studies are missing in Pine Editor. How do I see their source?

If you don't see a script in the list after you click the New button in Pine Editor, it means the code is written not on Pine, but it is implemented on our backend and you cannot see its source code. Please note that we use standard for the industry formulas.

How to configure and start automated strategy trading with a broker account?

Strategy trading is limited to backtesting only. Automated trading is not available on TradingView yet. Thank you for understanding.


How do I get support?

Level of support depends on your account type.

Free account

We are constantly working on improving the following materials:

  • This FAQ.
  • TradingView Wiki.
  • Videos.
  • Our product walk-through: when you open a chart, in the left bottom corner you can find '?', click it and select 'Run Product Walk-Through'.
  • All users can send reports from TradingView interface about any problem. Please note that we don't guarantee a response to all reports, but every single one is studied by our support team. Every problem will be resolved and you will get an answer from the Support team. But the holders of basic account won't receive any answer to their questions about points which they find in our FAQ or in free access. You can subscribe to Trial Pro plans to try faster support respond.

Pro or Pro Plus account

Additionally to resources, available for free account holders:

Premium account

  • Priority support. Working hours are Monday - Friday (4:00 am - 3:00 pm EST). Typical response time is less than 1 hour during business hours.

I have a feature request. Where can I send it?

Please add the idea and describe the use case for other customers to vote for it on GetSatisfaction forum. All ideas are viewed by our project manages and developers. Please note that we don't answer questions and solve problems on this forum. Thank you for understanding.

Widgets, charting library and trading terminal

Widget doesn't show the data I see on my TradingView chart. Why?

Some markets can be absent in the widgets, while others have 10-15 minutes delayed feed and some have only End-of-Day data according to exchanges regulations.

I see the market data I need on another site on charts by TradingView. Why is the data missing on www.tradingview.com/chart ?

Other websites use our charting library (our chart in fact), but they plugged-in their own data into it. This is a completely separate product, our subscriptions have nothing do with that. It comes with no data feed, only the chart.

My broker uses your charts. Can I have data feed from my broker on www.tradingview.com/chart ?

Your broker purchased our trading terminal. It is almost the same as our charting library, but with trading capabilities: There is no connection between the trading terminal and charts in our web platform. All available markets are listed here.