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ActivTrades

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Traders
21.4 K
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Ratings breakdown


85
42
84
278
2,310

Reviews from actual traders



What do you think about ActivTrades?

Tell the community your thoughts.

I like the simplicity of the user portal. And I like the fact that we have a lot of futures that can be traded as futures or as CFD's. But I miss some instruments that I had in other brokers. And I dislike the fact that tradingview keeps asking me for ActivTrades' login. Both in the desktop app and on the android mobile phone. Other brokers would keep tradingview's session open wayyyy longer than ActivTrades. But all in all, very positive.

Hello Rdscorreia74,

We appreciate you taking the time to provide your feedback.

We’re glad to hear that you appreciate the simplicity of the user portal and the flexibility to trade a wide range of instruments, including futures-style markets via CFDs. Providing an intuitive environment with access to diverse markets is something we continuously strive to improve.

Regarding your comment about instrument availability, we appreciate the suggestion. Our product team regularly reviews client requests and evaluates opportunities to expand into additional markets.

As for TradingView login sessions, the authentication process may occasionally require reconnection due to platform security settings and session timeouts. These measures are in place to help maintain account security. That said, we understand your point and will pass your feedback to the relevant team for review.

Thank you once again for your balanced feedback and for choosing to trade with ActivTrades.

Kind regards,

ActivTrades
Client Services

ActivTradesBroker
Good and solid broker and good customer support. Spreads during rollover sometimes a bit extreme but mostly managable. And for me, the most important thing, good integration in TradingView.
by DornenEngel

Hello DornenEngel,

Thank you for your kind words and for sharing your experience with ActivTrades.

We’re especially pleased to hear that our TradingView integration stands out for you. Many traders rely on TradingView for charting, analysis, and strategy execution, so providing a smooth, reliable connection between TradingView and ActivTrades accounts is a key part of the trading experience. It’s great to know this integration plays an important role in your setup.

We also appreciate your positive comments about our customer support. Our award-winning team is available 24 hours a day, five days a week, assisting clients in 14 languages, so help is always available while the markets are open.

Regarding spreads around rollover, thank you for your understanding. Market conditions during these periods can influence pricing across the industry, and we aim to maintain transparent and competitive trading conditions at all times.

Thank you for choosing ActivTrades and for taking the time to share your feedback.

Kind regards,

ActivTrades
Client Services

ActivTradesBroker
Stable connection and executions, good spread. Good brocker to trade indices but small stock selection
by nicolas63

Hello nicolas63,

Thank you for your feedback and for sharing your experience with ActivTrades.

We’re pleased to hear that you’re satisfied with the connection stability, execution quality, and spreads, as well as your experience trading indices. Reliable performance is especially important for active traders, and it’s great to know this has met your expectations - including through your TradingView-integrated account, where many clients appreciate the smooth platform connectivity.

Regarding stock selection, we appreciate you pointing this out. ActivTrades provides access to 1,000+ instruments across 7 asset classes, and we continuously review our offering based on client interest and market demand. If there are specific stocks you would like to see added, please let us know - our team will be happy to review their availability.

Thank you for choosing ActivTrades and for taking the time to share your thoughts.

Kind regards,

ActivTrades
Client Services

ActivTradesBroker
For a professional account, it is not possible to use TradingView. I have said this more times, but nothing has changed. Servizio clienti imbarazzante e per nulla orientato all'ascolto e alla risoluzione dei problemi. Addirittura offensivo!! Per maggiori dettagli posso fornire prove.
by tradingest

Dear tradingest,

Thank you for your continued feedback, and we’re sorry for the frustration this situation has caused.

We would like to clarify that TradingView is available for both Retail and Professional clients at ActivTrades. If you are experiencing any limitations or difficulties accessing TradingView under your Professional account, this is not the intended experience.

To help us resolve this promptly, we would kindly ask you to contact our support team directly so we can review your account setup and ensure TradingView access is correctly enabled. Our team will be happy to investigate and assist you as quickly as possible.

We appreciate you bringing this to our attention and thank you for your patience. Your feedback is valuable and helps us improve our service.

Kind regards,

ActivTrades
Client Services

ActivTradesBroker
Ich bin mit ActiveTrades sehr zufrieden. Besonders hervorzuheben ist die exzellente Kundenbetreuung: schnell erreichbar, kompetent und lösungsorientiert. Dazu kommen faire und transparente Preise ohne unangenehme Überraschungen. Für mich ein seriöser und zuverlässiger Broker, den ich gerne weiterempfehle.
by dmitrijreder

Lieber dmitrijreder,

wir freuen uns über einen lobenden Kommentar unseres Kunden! Es ist sehr inspirierend, wenn man solche Worte liest.

Mit freundlichen Grüßen,
ActivTrades Team

ActivTradesBroker
Страхотна платформа за търговия уникални възможност и ниски такви пртеппоръчвам смело, най-вече получавате си парите от печалбата :) ибора на друга е грешка, мое мнение :)
by sashopoposki

Благодарим Ви за високата оценка. Искрено ценим, че отделихте време да споделите положителната си обратна връзка като наш ценен клиент.

С уважение,
Екипът на ActivTrades

ActivTradesBroker
I keep being logged out of my account, 7 - 10 times daily.
by Musashi4547

Dear Musashi4547,
Thank you for reaching out to us, and we're glad to hear that your overall experience has been positive.
Regarding the issue you're facing with being logged out, we'd like to assist you as quickly as possible. To do that, could you please provide a bit more information about where you're being logged out? For example, is it on our trading platform, client portal, or mobile app?
Additionally, if you could let us know:
The device and browser/app you are using
When this issue typically occurs (e.g., after a period of inactivity, during trading, etc.)
Any error messages you might be seeing
With this information, we’ll be better equipped to identify the cause and help you resolve the issue promptly. Please contact our support team via Website Chat or email.
Looking forward to your response.

Best Regards,
ActivTrades Team

ActivTradesBroker