Reviews from actual traders
amazing broker in my experience
Hello!
Thank you for your positive comment.
Your feedback is very important for us.
Regards,
the Capital.com Team
nice
Hello!
Thank you for your positive feedback!
Your feedback means a lot to us.
Regards,
the Capital.com team.
it doesnt have xauusd????
Hello,
We appreciate you taking the time to rate our platform.
Just to clarify, we do offer the XAU/USD instrument on our platform, but it's listed under the name "Gold" for easier navigation.
If you require any additional information or have further questions, please don't hesitate to reach out to us at helpdesk@capital.com. We're here to address all your inquiries related to our services.
Looking forward to hearing from you.
Regards,
the Capital.com Team
good
Hello,
Thank you for taking the time to rate our platform.
We appreciate your positive comment, although we're curious about what aspects led to your 4-star review.
If you encountered any issues or have suggestions to enhance the overall experience on our platform, please share more information with us at helpdesk@capital.com. Your feedback is invaluable to us.
Looking forward to hearing from you.
Regards,
the Capital.com Team
Hello,
We're delighted to receive your glowing review! Thank you!
Best regards,
the Capital.com Team
Hello,
We're thrilled to hear that you had a great experience with us. Thank you for your positive review!
Best wishes,
the Capital.com Team
Hello,
Your kind words mean a lot to us! Thank you for sharing your positive experience.
Best regards,
the Capital.com Team
THE BEST
Hello,
Thank you for taking the time to leave us such a great review.
Regards,
the Capital.com
Capital.com not bad at all
Hello Tommy,
Thank you for rating our platform.
We appreciate your positive comment and would like to understand more about your experience with us, specifically what led you to leave a 3-star review.
If you have any issues or suggestions for improvement, please don't hesitate to contact us with more information at helpdesk@capital.com.
We look forward to hearing from you.
Regards,
the Capital.com team
The best
Hello!
Thank you for rating our platform.
We're thrilled to know that you had a positive experience with us.
Your feedback is crucial in our efforts to provide the best possible service. If there are any areas you think we could improve or any features you'd like to see, please don't hesitate to share your thoughts with us.
Regards,
The Capital.com Team
Work like a charm👌
Hello!
We appreciate you taking the time to rate our platform.
Your positive experience with us is fantastic to hear.
Your feedback is invaluable as we continually work towards enhancing our services. If there are any specific suggestions or improvements you'd like to share, please feel free to reach out.
Regards,
The Capital.com Team
expensive
Hello,
Thank you for taking the time to leave us a review.
We value your feedback and would appreciate further insight into your experience with us, particularly what prompted you to leave a 2-star review.
If you encountered any issues or have suggestions on how we can enhance our services, please don't hesitate to reach out to us with more information at helpdesk@capital.com.
We are committed to addressing your concerns and providing assistance.
We eagerly await your response.
Regards,
the Capital.com team
great platform for trading
Hello!
Thank you for rating our platform.
We're glad to hear about your positive experience with us.
Your feedback means a lot to us as we constantly strive to improve our services. If there's anything specific that you think could make your experience even better, please don't hesitate to let us know.
Regards,
The Capital.com Team
Hello!
Thank you for rating our platform.
We truly appreciate your positive comment.
Your feedback is invaluable to us, and we'd like to understand more about your experience with us, particularly the reason behind your 4-star review.
If you've encountered any issues or have any suggestions that could have led to this rating, please don't hesitate to contact us at helpdesk@capital.com.
We eagerly await your response.
Regards,
The Capital.com Team
The spread is too big for the buy orders
Hello, and thank you for taking the time to review our platform.
Please be aware that our spreads are dynamic and may undergo changes, potentially increasing, especially near market closures or during periods of heightened volatility.
At Capital.com, we are dedicated to continually enhancing our spread values to provide our traders with the best trading environment.
When executing BUY positions, they are executed at the ASK price and closed at the BID price. Conversely, for sell positions, they are opened at the BID price and closed at the ASK price.
You have the flexibility to switch between charts at any time in both the mobile app and web version. However, please keep in mind that Tradingview only displays BID prices.
The difference between the BID and ASK prices is known as the spread.
For example, if the gold price is 2385.00 per ounce USD BID and 2385.30 USD ASK per ounce, the spread is 0.30 USD per ounce.
If you would like us to explain further, including exact calculations, please send us an email at helpdesk@capital.com.
Regards,
the Capital.com team
постоянна выкидывает во время торговли
Привет,
Благодарим вас за то, что нашли время оценить нашу платформу.
Приносим извинения за произошедшие отключения. Наша команда активно работает над улучшением стабильности соединения, и мы уверены, что вскоре вы заметите значительное улучшение.
Если у вас есть какие-либо дополнительные вопросы или проблемы, пожалуйста, не стесняйтесь обращаться к нам по адресу Feedback@capital.com. Мы здесь, чтобы помочь вам и предоставить любую дополнительную информацию, которая может вам понадобиться.
Благодарим вас за понимание и терпение.
С наилучшими пожеланиями,
Capital.com
Hello!
We're thrilled to see your rating of our platform.
Your positive experience is what we strive for, and we're glad to have met your expectations.
Should you have any feedback or suggestions on how we can continue to enhance our platform, please feel free to share them with us.
Regards,
The Capital.com Team
Hello!
We appreciate you taking the time to rate our platform.
It's wonderful to hear about your positive experience with us.
If there are any specific aspects of our platform that you particularly enjoyed, or if you have any suggestions for improvement, please don't hesitate to let us know.
Regards,
The Capital.com Team