Reviews from actual traders
Gran broker, con excelente atención al cliente.
Quiero destacar a mi asesor, Juan Velandia, siempre atento a mis consultas.
Gracias!
Tight spread and able to leave orders open over several days for swing trades. Also can place orders late at night (UK) and functions acceptably while Integrating well with trading view.
GREAT
My deposited amount $50 not receive in my account even after 14 days. After so many attempt to customer service/ support through email, i did not get any reply from FXCM. Truly disappointed.
We're genuinely sorry for the inconvenience you've faced regarding your deposit. Your experience does not reflect the standard of service we aim to provide.
Please accept our apologies for the delay in resolving this matter. We understand the frustration it has caused and are committed to addressing it promptly. As you well know we've escalated your issue further and it was resolved at the time. Thank you for bringing this to our attention, and we appreciate your patience.
Please accept our apologies for the delay in resolving this matter. We understand the frustration it has caused and are committed to addressing it promptly. As you well know we've escalated your issue further and it was resolved at the time. Thank you for bringing this to our attention, and we appreciate your patience.
Excellent
Pretty fast order placements, and very low commission!
Excelente broker y Excelente soporte con el Assesor (ANDRES Rivera)
Good
very good broker
Soporte muy bueno, para mi cuenta real el asesor juan rey ayudo a conectarla ya que habia perdido mis credenciales....
With support from account manager Feras, it was much easier and more clear onboarding. Support with documents needed and account activation in just 2 days. Recommended
Thank you for the positive feedback, we are happy to hear that you are pleased of the service. We aim to provide quick and efficient service and processing.
If you have further inquiries or needs do not hesitate to reach out again via email, chat or phone. fxcm.com/markets/help/
If you have further inquiries or needs do not hesitate to reach out again via email, chat or phone. fxcm.com/markets/help/
Good
did not have any real issue yet
Good customer service. Reliable and quick connection. Plus points for giving me the option to trade directly from trading view.
me a ido todo bien, ee tenido algunas acesorias de juan velandia y me a ido bien, eee estado mejorando mi estrategia y apendiendo bastante.
Sebestian me ayudo, trading view es un plataforma muy buena para hacer trading.
I recently open an account and Feras were very helpful and answered all my questions
Xlent