Reviews from actual traders
Soporte muy bueno, para mi cuenta real el asesor juan rey ayudo a conectarla ya que habia perdido mis credenciales....
With support from account manager Feras, it was much easier and more clear onboarding. Support with documents needed and account activation in just 2 days. Recommended
Thank you for the positive feedback, we are happy to hear that you are pleased of the service. We aim to provide quick and efficient service and processing.
If you have further inquiries or needs do not hesitate to reach out again via email, chat or phone. https://www.fxcm.com/markets/help/
Good
did not have any real issue yet
Good customer service. Reliable and quick connection. Plus points for giving me the option to trade directly from trading view.
me a ido todo bien, ee tenido algunas acesorias de juan velandia y me a ido bien, eee estado mejorando mi estrategia y apendiendo bastante.
Sebestian me ayudo, trading view es un plataforma muy buena para hacer trading.
I recently open an account and Feras were very helpful and answered all my questions
Xlent
good
good
Spread is huge. I have to keep restarting TradingView so I can see my live p/l because it stops updating if you switch to a different app for too long. Differently a broker issue because it doesn’t do that on other brokers.
We're sorry to hear about the inconvenience you're experiencing with the spread and the live P/L updates. We strive to provide competitive spreads and a seamless trading experience for our clients. We'll investigate this issue further to ensure that your TradingView interface works smoothly with our platform. Please reach out to our personal message that we sent and provide with any additional details for your account so we can assist you promptly. Thank you for your feedback, and we appreciate your patience.
Good
Great
The best services, more than a decade working with FXCM, very good experience and a grate people, Juan J. Rey is one of the best.
Excelente bróker, muy rápido y satisfactorio. Andres Rivera me mostró esta gran opción, excelente servicio de su parte.
Great User Xperience (UX) on own prop platofrm: FXtradingsation. Full of features and functionality to suit all levels : beginner to pro. Supports multiple channels including mobile and you can use all of them concurrently, including connecting through other UI - TradingView.
