Reviews from actual traders
Great
I'm glad to hear that you're happy! If there's anything else you'd like to discuss or any further questions, just let us know. Optimus Futures is here to help!
Best,
Optimus Futures
Best,
Optimus Futures
So far Optimus has been good. I have it linked to TradingView, and TradingView has been buggy for me on the iPad.
When I’m in a position I can see my P/L changing, but the chart movement gets erratic and laggy. Sometimes the chart just stops moving.
I also think the TradingView interface for trading could be improved.
We are glad you've had a positive overall experience with Optimus Futures. However, dealing with technical issues such as erratic chart movement and lags on TradingView through your iPad can be quite frustrating. Here are some structured solutions to help enhance your experience:
1. Update Software:
- Make sure that both the TradingView app and your iPad's operating system are up to date to benefit from the latest performance improvements and bug fixes.
2. Optimize WiFi Connection:
- Central Placement: Position your WiFi router centrally and free from obstructions.
- Use WiFi Extender: If the WiFi signal strength is weak, consider using a WiFi extender.
3. Consider Wired Connection:
- Ethernet Adapter:Use an Ethernet adapter for your iPad to connect directly to your network, offering a more stable connection than WiFi.
4. Manage Network Usage:
- Limit Bandwidth Usage: Reduce bandwidth consumption by other devices during trading hours.
- Schedule Downloads: Schedule downloads and updates outside your trading hours.
5. Prepare for Connectivity Issues:
- Backup Device: Keep a backup device ready in case of primary device failure.
- Mobile Data Backup: Have a mobile data plan ready to use if WiFi connectivity fails.
6. Provide Feedback to TradingView:
- If you think the interface could be improved, consider providing this feedback to TradingView. They often update their platform based on user insights.
Implementing these steps can potentially help ensure a smoother and more reliable trading experience on your iPad. If you continue to face issues, rest assured that you can always reach out to both TradingView and Optimus Futures' support teams for further assistance.
Best,
Optimus Futures
1. Update Software:
- Make sure that both the TradingView app and your iPad's operating system are up to date to benefit from the latest performance improvements and bug fixes.
2. Optimize WiFi Connection:
- Central Placement: Position your WiFi router centrally and free from obstructions.
- Use WiFi Extender: If the WiFi signal strength is weak, consider using a WiFi extender.
3. Consider Wired Connection:
- Ethernet Adapter:Use an Ethernet adapter for your iPad to connect directly to your network, offering a more stable connection than WiFi.
4. Manage Network Usage:
- Limit Bandwidth Usage: Reduce bandwidth consumption by other devices during trading hours.
- Schedule Downloads: Schedule downloads and updates outside your trading hours.
5. Prepare for Connectivity Issues:
- Backup Device: Keep a backup device ready in case of primary device failure.
- Mobile Data Backup: Have a mobile data plan ready to use if WiFi connectivity fails.
6. Provide Feedback to TradingView:
- If you think the interface could be improved, consider providing this feedback to TradingView. They often update their platform based on user insights.
Implementing these steps can potentially help ensure a smoother and more reliable trading experience on your iPad. If you continue to face issues, rest assured that you can always reach out to both TradingView and Optimus Futures' support teams for further assistance.
Best,
Optimus Futures
good
We are Glad to hear it! Let us know if you have any more questions or need help. Happy trading!
Best,
Optimus Futures
Best,
Optimus Futures
Fast Customer Support
It's great to hear that you received prompt customer support! Fast and responsive assistance can greatly improve your experience, especially in situations that require timely help. If there's something specific that stood out to you about the support, or if you have any additional feedback or needs, please feel free to share. Your satisfaction is important, and it's wonderful to know that the support team is providing timely help!
Best,
Optimus Futures
Best,
Optimus Futures
also thank you for finally creating the app its so much easier now, I have it connected through trading view since I'm on the go and using the brokerage through the web browser not only kills battery but creates more of a hassle.
It's lovely that the mobile app has made your trading experience more convenient and efficient, It's great that this improvement is making a positive difference in your trading activities, especially monitoring risk management on the go.
Best,
Optimus Futures
Your feedback would be valuable if you have any suggestions for further enhancements or features you'd like to see in the app. Continued updates and user input are crucial for ensuring the app effectively meets its users' needs. Enjoy your mobile-friendly trading, and don't hesitate to reach out with any more insights or questions!
Best,
Optimus Futures
Your feedback would be valuable if you have any suggestions for further enhancements or features you'd like to see in the app. Continued updates and user input are crucial for ensuring the app effectively meets its users' needs. Enjoy your mobile-friendly trading, and don't hesitate to reach out with any more insights or questions!
Great experience with Optimus. No issues to complain about. Matt and Jake provide excellent customer service. Look forward to leveraging their trade journal and adding more thorough analytics to my process.
It's great to hear that you've had an excellent experience with Optimus Futures and that Matt and Jake provided outstanding customer service. Having a supportive team can make a significant difference in enhancing your trading experience.
By utilizing tools like the trade journal and incorporating more comprehensive analytics into your process, you're adopting excellent strategies to refine your trading approach and enhance decision-making. These tools are designed to help you effectively track performance, spot trends, and make well-informed adjustments to your strategy.
If you need any help as you delve deeper into analytics or have any questions about maximizing the use of the trade journal, please don't hesitate to contact Matt, Jake, or the customer support team. They're there to help you make the most of your trading activities. Thank you for sharing your positive feedback, and here's to continued success in your trading journey!
Best,
Optimus Futures
By utilizing tools like the trade journal and incorporating more comprehensive analytics into your process, you're adopting excellent strategies to refine your trading approach and enhance decision-making. These tools are designed to help you effectively track performance, spot trends, and make well-informed adjustments to your strategy.
If you need any help as you delve deeper into analytics or have any questions about maximizing the use of the trade journal, please don't hesitate to contact Matt, Jake, or the customer support team. They're there to help you make the most of your trading activities. Thank you for sharing your positive feedback, and here's to continued success in your trading journey!
Best,
Optimus Futures
Very nice executions
It's great to hear that you are having smooth and efficient trade executions on your trading platform. Quick and accurate trade execution is crucial for optimizing your trading strategy and can have a significant impact on your overall trading success.
If there are specific aspects of the execution process that have been particularly effective for you, or if you have any tips for other traders on how to achieve similar results, sharing those insights could be very helpful. Enjoy your trading and continue to take advantage of those excellent executions!
Best,
Optimus Futures
If there are specific aspects of the execution process that have been particularly effective for you, or if you have any tips for other traders on how to achieve similar results, sharing those insights could be very helpful. Enjoy your trading and continue to take advantage of those excellent executions!
Best,
Optimus Futures
Good platform for futures trading. Was referred to Optimus Futures on a podcast that I watched.
Connection is fast and there are many platforms that you can use with them.
Also thanks to Jake for fixing my concerns within a day.
It's great to hear that your experience with Optimus Futures has been positive, especially following a recommendation from a podcast. A fast connection and a variety of platform options are essential for effective futures trading, so it sounds like you've found a good match for your needs.
It’s also encouraging to hear about your positive interaction with Jake and how quickly he addressed your concerns. Responsive customer support can really enhance your trading experience and make a significant difference in how smoothly things run.
If you continue to explore different platforms with Optimus or have further insights as you gain more experience, feel free to share your thoughts. Your feedback is valuable not only to the community but also helps the service provider maintain and improve their standards. Happy trading!
Best,
Optimus Futures
It’s also encouraging to hear about your positive interaction with Jake and how quickly he addressed your concerns. Responsive customer support can really enhance your trading experience and make a significant difference in how smoothly things run.
If you continue to explore different platforms with Optimus or have further insights as you gain more experience, feel free to share your thoughts. Your feedback is valuable not only to the community but also helps the service provider maintain and improve their standards. Happy trading!
Best,
Optimus Futures
Good Broker
It's great to hear that you're happy with us! A good broker can make a big difference in your trading experience by providing the tools, support, and resources you need to navigate the markets effectively. If there are specific aspects of the broker's service that you find especially helpful, such as their trading platform, customer service, or educational resources, sharing more details could be useful for others who are considering their options. Feel free to reach out if you have any further feedback or need assistance with anything. Happy trading!
Was referred to Optimus Futures by a friend and am super happy with how everything works with TradingView. Super easy to use and super fast executions. Every time I've called in to get help, I've been met with really good people that have gone above and beyond to help...so glad I'm working with them!
I appreciate your positive feedback about your experience with Optimus Futures, especially when using it with TradingView. It's great to hear that a friend's referral led you to such a positive discovery. The ease of use and fast executions are essential for a successful trading platform, and having accessible, supportive customer service really completes the experience.
I'm glad to hear about the excellent customer support and their willingness to go above and beyond. It's reassuring to know that you're not just using a service, but also working with people who care and are ready to assist whenever needed.
If you have any suggestions, further feedback, or need additional support, feel free to reach out to them or share your thoughts here. Your experiences might also encourage others looking for a reliable trading platform to consider Optimus Futures. Keep enjoying your trading journey!
I'm glad to hear about the excellent customer support and their willingness to go above and beyond. It's reassuring to know that you're not just using a service, but also working with people who care and are ready to assist whenever needed.
If you have any suggestions, further feedback, or need additional support, feel free to reach out to them or share your thoughts here. Your experiences might also encourage others looking for a reliable trading platform to consider Optimus Futures. Keep enjoying your trading journey!
Awesome
Glad to hear that you're feeling positive! If there's anything else you'd like to discuss or any questions you have, please feel free to share. Enjoy your trading with Optimus Futures!
Optimius futures has been a great support system. Every question I have had, was meet with care and true professionalism!
Thank you for sharing your experience with Optimus Futures. We are delighted to know that our support system has been a valuable asset to you on your trading journey. Our team is dedicated to providing comprehensive, professional, and compassionate responses to every inquiry, and it's truly satisfying to hear that we have been able to meet your needs effectively.
We take great pride in our professionalism and attentiveness in all our interactions with clients. We recognize the importance of building trust and confidence, and your positive feedback is a wonderful validation of our efforts.
Should you have any further questions or require additional assistance as you continue with your trading, please don't hesitate to contact us. We are here to support you every step of the way.
Thank you once again for choosing Optimus Futures. We look forward to continuing to provide you with exceptional service and support.
Best,
Optimus Futures Support
We take great pride in our professionalism and attentiveness in all our interactions with clients. We recognize the importance of building trust and confidence, and your positive feedback is a wonderful validation of our efforts.
Should you have any further questions or require additional assistance as you continue with your trading, please don't hesitate to contact us. We are here to support you every step of the way.
Thank you once again for choosing Optimus Futures. We look forward to continuing to provide you with exceptional service and support.
Best,
Optimus Futures Support
Been using Optimus Futures integrated with TradingView and I am happy with this combination. TIP: if you are paying for market data through Optimus then you will not need to get a subscription add-on in TradingView. Happy Trades!
We're delighted to hear that you're enjoying the integration of Optimus Futures with TradingView and finding it suitable for your trading needs.
Thank you for sharing the helpful tip about market data subscriptions. e. Your satisfaction is our top priority, and we're committed to providing the tools and support you need for a smooth and efficient trading experience.
Thank you for sharing the data tip.
If there's anything else we can assist you with, please don't hesitate to let us know. Our team is always here to help.
Happy trading, and thank you for choosing Optimus Futures!
Best regards,
Optimus Futures Support
Thank you for sharing the helpful tip about market data subscriptions. e. Your satisfaction is our top priority, and we're committed to providing the tools and support you need for a smooth and efficient trading experience.
Thank you for sharing the data tip.
If there's anything else we can assist you with, please don't hesitate to let us know. Our team is always here to help.
Happy trading, and thank you for choosing Optimus Futures!
Best regards,
Optimus Futures Support
New user, service is good, still getting used to clearing the trades.
Welcome to the world of trading with your new platform! It’s great to hear you're finding the service well. Getting accustomed to new procedures, like clearing trades, can take some time, but you’ll likely find your rhythm soon with consistent use and support.
If you have any specific questions or need tips on how to navigate or streamline the trade clearing process, please don't hesitate to contact the customer service team. They can provide valuable insights and guidance to help make your learning curve smoother. Also, exploring any available tutorials or user guides offered by the platform might speed up your adjustment period.
We would love to hear about your progress or any other experiences as you continue to explore and get comfortable with your trading setup! Your feedback is valuable to us and can help us improve our services.
Best,
Optimus Futures
If you have any specific questions or need tips on how to navigate or streamline the trade clearing process, please don't hesitate to contact the customer service team. They can provide valuable insights and guidance to help make your learning curve smoother. Also, exploring any available tutorials or user guides offered by the platform might speed up your adjustment period.
We would love to hear about your progress or any other experiences as you continue to explore and get comfortable with your trading setup! Your feedback is valuable to us and can help us improve our services.
Best,
Optimus Futures
After doing intense research; I am glad that I choose Optimus Future as my broker. They have one of the best, more human friendly customer support team out there. Very low commissions compared to other brokers in the industry and excellent Daily Margins for day trading. The integration with Tradingview is fast and very convenient. whether you are new or you are a seasoned trader, I highly recommend Optimus Futures.
Thank you for writing a positive review and recommending Optimus Futures! We are thrilled to hear that our customer support team has been helpful and friendly and that you have found our commissions highly competitive.
We always strive to provide an excellent trading experience for traders of all experience levels. Our integration with TradingView is designed to make the process seamless and efficient.
Your satisfaction is our topmost priority, and we appreciate you taking the time to share your thoughts with us. If there is anything else we can do to enhance your trading experience, please do not hesitate to let us know.
Once again, thank you for choosing Optimus Futures as your broker. We look forward to continuing to serve you and support you on your trading journey.
Best regards,
Optimus Futures Support
We always strive to provide an excellent trading experience for traders of all experience levels. Our integration with TradingView is designed to make the process seamless and efficient.
Your satisfaction is our topmost priority, and we appreciate you taking the time to share your thoughts with us. If there is anything else we can do to enhance your trading experience, please do not hesitate to let us know.
Once again, thank you for choosing Optimus Futures as your broker. We look forward to continuing to serve you and support you on your trading journey.
Best regards,
Optimus Futures Support
Really nice integration with TradingView. I have been more successful with Optimus and TradingView than any other platform I have used so far
I'm glad to hear that the integration between Optimus Futures and TradingView has benefited your trading success. Positive experiences like yours highlight the importance of seamless platform integration in enhancing trading strategies and decision-making processes.
Your success with these tools compared to other platforms you've used emphasizes how the right technology and support can significantly improve trading outcomes. Hearing about effective combinations of tools and services to elevate trading performance is encouraging for new and seasoned traders. (past performance is not indicative of future results).
Your feedback helps others in their trading journey and contributes to the ongoing enhancement of the services and tools available to traders.
Best,
Optimus Futures Support
optimusfutures.com
Your success with these tools compared to other platforms you've used emphasizes how the right technology and support can significantly improve trading outcomes. Hearing about effective combinations of tools and services to elevate trading performance is encouraging for new and seasoned traders. (past performance is not indicative of future results).
Your feedback helps others in their trading journey and contributes to the ongoing enhancement of the services and tools available to traders.
Best,
Optimus Futures Support
optimusfutures.com
Great Fills and Great Technical support. Would recommend it to anyone starting their trading journey.
Thank you for sharing your positive experiences with great trade fills and technical support. It's crucial to get timely and accurate fills while trading, especially in fast-moving markets. Along with strong technical support, these aspects could potentially significantly enhance your trading experience, providing a solid foundation for new and experienced traders.
Your recommendation for anyone starting their trading journey highlights the importance of reliable brokerage services and support as foundational elements for successful trading. Navigating the complexities of markets can be daunting for newcomers, and having a supportive and responsive broker can make all the difference.
Thank you for sharing your endorsement. It's invaluable for others considering their options and seeking a reliable partner for their trading endeavors. Your input helps others make informed decisions and contributes to the continuous improvement of services. Thank you!
Best,
Optimus Futures
Your recommendation for anyone starting their trading journey highlights the importance of reliable brokerage services and support as foundational elements for successful trading. Navigating the complexities of markets can be daunting for newcomers, and having a supportive and responsive broker can make all the difference.
Thank you for sharing your endorsement. It's invaluable for others considering their options and seeking a reliable partner for their trading endeavors. Your input helps others make informed decisions and contributes to the continuous improvement of services. Thank you!
Best,
Optimus Futures
I have to say that every time that I call Optimus Futures, I get a live person that can assist me! That is unheard of for most brokers. Top Notch customer service!
It's great to hear that you consistently receive live, personalized assistance every time you call Optimus Futures. This reflects their deep commitment to customer satisfaction and recognition of the importance of timely support in the trading world. In an industry where automated responses and long wait times can be expected, having direct access to knowledgeable support staff is indeed a standout feature.
Your acknowledgment of their service as "Top Notch" underscores the value that such direct and effective communication brings to your trading experience. Optimus Futures understands that behind every account number is an individual with unique needs and questions, and their approach to customer service reflects that understanding.
We appreciate you sharing your positive experiences, as it helps not only Optimus Futures refine its services but also fellow traders who are considering their options for brokerage services. If there are any other aspects of their service or any further feedback you’d like to share, please don’t hesitate to do so. Your insights are invaluable.
Best,
Optimus Futures Support
optimusfutures.com
Your acknowledgment of their service as "Top Notch" underscores the value that such direct and effective communication brings to your trading experience. Optimus Futures understands that behind every account number is an individual with unique needs and questions, and their approach to customer service reflects that understanding.
We appreciate you sharing your positive experiences, as it helps not only Optimus Futures refine its services but also fellow traders who are considering their options for brokerage services. If there are any other aspects of their service or any further feedback you’d like to share, please don’t hesitate to do so. Your insights are invaluable.
Best,
Optimus Futures Support
optimusfutures.com