Reviews from actual traders
Great Technical Support, No questions unanswered. Keep it up.
We are happy to hear that you had a positive experience with our technical support team and that all your queries were resolved. In fields like trading, it is crucial to have a responsive and knowledgeable technical support team as timely and accurate information can significantly impact your decisions and success.
Your encouragement to "keep it up" means a lot to us and provides a motivating reminder of the importance of maintaining high standards in customer support. We place a high priority on continuous improvement and dedication to customer satisfaction, and feedback like yours helps us recognize and reinforce our efforts.
If you have any further questions, need more support, or have suggestions on how we can continue to improve, please don't hesitate to contact us. Your trading success and overall satisfaction with our service are our primary goals. Thank you for your positive feedback and for being a valuable member of our community.
Best,
Optimus Futures
optimusfutures.com
Your encouragement to "keep it up" means a lot to us and provides a motivating reminder of the importance of maintaining high standards in customer support. We place a high priority on continuous improvement and dedication to customer satisfaction, and feedback like yours helps us recognize and reinforce our efforts.
If you have any further questions, need more support, or have suggestions on how we can continue to improve, please don't hesitate to contact us. Your trading success and overall satisfaction with our service are our primary goals. Thank you for your positive feedback and for being a valuable member of our community.
Best,
Optimus Futures
optimusfutures.com
Low latency with a very reliable connection that comes with outstanding customer service. I also recommend not to overlook the free journal that is offered, it has saved me additional costs as well.
We are glad to hear that you're enjoying a smooth and efficient trading experience with low latency and reliable connection, backed by exceptional customer service. These factors are critical in executing trades quickly and without any unnecessary delays.
Your suggestion about using a free journal is also beneficial. Keeping a trading journal is a fundamental practice for all traders, as it helps track trades, reflect on the effectiveness of strategies, and make informed decisions over time. It's great to know that this tool has provided you with additional value, saved your costs, and potentially enhance your trading strategy.
Thank you for sharing your positive experience and recommending the services and tools that have improved your trading journey. If you have any further insights or questions or need assistance, we're here to continue providing the support and resources you need to succeed. Your feedback is highly appreciated and helps us ensure we're meeting the needs of our trading community.
Best,
Optimus Trading Support
optimusfutures.com
Your suggestion about using a free journal is also beneficial. Keeping a trading journal is a fundamental practice for all traders, as it helps track trades, reflect on the effectiveness of strategies, and make informed decisions over time. It's great to know that this tool has provided you with additional value, saved your costs, and potentially enhance your trading strategy.
Thank you for sharing your positive experience and recommending the services and tools that have improved your trading journey. If you have any further insights or questions or need assistance, we're here to continue providing the support and resources you need to succeed. Your feedback is highly appreciated and helps us ensure we're meeting the needs of our trading community.
Best,
Optimus Trading Support
optimusfutures.com
My only wish was that tradeovate had the TP SL option
We appreciate the 4-star review. However, we do not have access to the "Tradovate" platform. Customers of Optimus Futures trade directly on TradingView where TP and SL options are available.
Best,
Optimus Futures
optimusfutures.com
Best,
Optimus Futures
optimusfutures.com
Excellent customer service!
It's fantastic to hear that you've received excellent customer service! Providing top-notch service is crucial for any business, especially in areas as dynamic and demanding as futures trading. Your experience has been positive, reflecting the kind of support and professionalism that can genuinely make a difference in your trading journey.
If there's anything more you'd like to share about your experience or if there are specific aspects of the customer service that stood out to you, please feel free to elaborate. Your feedback not only helps others in making informed decisions but also encourages businesses to maintain and improve their standards of service.
Thank you for taking the time to acknowledge the excellent customer service you've experienced. If you have any further questions, need assistance, or have suggestions, please let us know. Your continued satisfaction and success are what matters most.
Best,
Optimus Futures Support
optimusfutures.com
If there's anything more you'd like to share about your experience or if there are specific aspects of the customer service that stood out to you, please feel free to elaborate. Your feedback not only helps others in making informed decisions but also encourages businesses to maintain and improve their standards of service.
Thank you for taking the time to acknowledge the excellent customer service you've experienced. If you have any further questions, need assistance, or have suggestions, please let us know. Your continued satisfaction and success are what matters most.
Best,
Optimus Futures Support
optimusfutures.com
Very good broker, trades execute good. Biggest complaint is no mobile trading. 5 stars if thats implemented.
So far I have enjoyed using them
It's wonderful to hear you've enjoyed your experience with us so far! At Optimus Futures, we're dedicated to providing our clients with not just a platform but a service that meets their trading needs and exceeds expectations. Your satisfaction and positive experience are at the core of what we strive for.
If there's anything specific you've found particularly beneficial or if there are areas you believe we could improve upon, please don't hesitate to share. We're always looking for ways to enhance our services and improve your trading journey.
Thank you for choosing us, and we look forward to continuing to support your trading endeavors.
Best,
Optimus Futures Support
optimusfutures.com
If there's anything specific you've found particularly beneficial or if there are areas you believe we could improve upon, please don't hesitate to share. We're always looking for ways to enhance our services and improve your trading journey.
Thank you for choosing us, and we look forward to continuing to support your trading endeavors.
Best,
Optimus Futures Support
optimusfutures.com
I wish the platform was more responsive when the exchange opens. The platform seems laggy. Overall pretty good broker.
Thank you for sharing your feedback with us. We understand how crucial platform responsiveness is, especially during the opening times of the exchange when market activity spikes. We're committed to providing our clients with the best possible trading experience, and your input is invaluable as we strive to improve our services.
We're actively optimizing the integration with TradingView to enhance performance during these peak times. In the meantime, we recommend checking for any updates available for the platform or specific settings that could be adjusted to improve responsiveness. Our support team is also available to offer personalized assistance and explore potential solutions to ensure your trading is as efficient and effective as possible. Do not hesitate to reach out to see if we can help.
We want you to know that your satisfaction as a trader is our top priority, and we appreciate your understanding as we work to address this concern. Please continue to communicate with us about your experience or any other feedback you may have. Your insights are crucial for continually enhancing our services at Optimus Futures.
Best,
Optimus Futures
optimusfutures.com
We're actively optimizing the integration with TradingView to enhance performance during these peak times. In the meantime, we recommend checking for any updates available for the platform or specific settings that could be adjusted to improve responsiveness. Our support team is also available to offer personalized assistance and explore potential solutions to ensure your trading is as efficient and effective as possible. Do not hesitate to reach out to see if we can help.
We want you to know that your satisfaction as a trader is our top priority, and we appreciate your understanding as we work to address this concern. Please continue to communicate with us about your experience or any other feedback you may have. Your insights are crucial for continually enhancing our services at Optimus Futures.
Best,
Optimus Futures
optimusfutures.com
I like that Optimus Support (calling out Jake here) is incredibly responsive and genuinely cares about their users. Everytime I had a question, it was answered within 1 business day (typically response times were within the hour). I could not be happier using Optimus. Not to mention, the user interface with trading view is seamless and the commissions are second to none - especially if you trade a lot.
It's great to hear that you've had a positive experience with Optimus Futures, and we appreciate the responsiveness of Jake and the support team. Fast response times and effective communication are crucial, especially in trading, and it's reassuring to know your queries were handled promptly.
The seamless integration with TradingView and the competitive commission rates are valuable for active traders, offering both efficiency and cost-effectiveness. Your feedback underscores the importance of reliable customer service alongside strong platform features.
Feel free to reach out if you have further questions or need assistance as you continue to explore futures trading. Your trading success is important, and it's good to know you're experiencing the support needed to navigate the markets effectively.
Best,
Optimus Futures
optimusfutures.com
The seamless integration with TradingView and the competitive commission rates are valuable for active traders, offering both efficiency and cost-effectiveness. Your feedback underscores the importance of reliable customer service alongside strong platform features.
Feel free to reach out if you have further questions or need assistance as you continue to explore futures trading. Your trading success is important, and it's good to know you're experiencing the support needed to navigate the markets effectively.
Best,
Optimus Futures
optimusfutures.com
Great customer support, Jake is easy to work with, highly recommend.
It's fantastic to hear about your positive experience with our customer support, and that working with Jake has been a highlight for you. Recommendations like yours are incredibly valuable, and we're thrilled that our efforts to provide top-notch service and support resonate with our clients. Thank you for sharing your feedback, and please don't hesitate to reach out if you need further assistance or have more questions. Your success and satisfaction are what we strive for at Optimus Futures!
Best,
Optimus Fututures
optimusfutures.com
Best,
Optimus Fututures
optimusfutures.com
I have been an enthusiast user of TradingView since I discovered it, and I have now the privilege to combine its rich set of features with the best futures broker in my humble opinion: Optimus Futures. Opening an account with them is a breeze, the professionalism and the courtesy of both their sales team and their technical support team is unsurpassed, the speed and consistency of their answers to the least question is nothing but impressive, and their fees are the lowest on the market as far as I can judge. Having experienced some of their most reputable competitors over the years, who left me with very mitigated feelings, I'm now glad to work with a company whose dedication and friendliness make me feel at home. Bravo Optimus Futures, and keep up the great work! MF
It's fantastic to hear about your positive experiences with TradingView and Optimus Futures! Your enthusiasm for the combination of TradingView's rich feature set and Optimus Futures' exceptional brokerage services highlights the value of having strong tools and support in your trading journey.
Your commendation of the professionalism, courtesy, and responsiveness of the sales and technical support teams at Optimus Futures is very much about their dedication to client satisfaction. It's also encouraging to hear that their fee structure is competitive, adding further value to their service offering.
The contrast you've drawn between your experiences with other brokers and Optimus Futures underscores the importance of not just the technical aspects of a brokerage service but also the quality of customer care and the overall user experience.
Thank you for sharing your thoughts and experiences. Your feedback is a testament to our hard work and dedication to excellence in futures trading.
Keep enjoying your trading journey with TradingView and Optimus Futures, and don't hesitate to share any further insights or feedback as you continue to explore the markets. Your contributions help in fostering a community of informed and satisfied traders. Bravo indeed to Optimus Futures, and here's to many more years of successful trading!
Best,
Optimus Futures Support
Your commendation of the professionalism, courtesy, and responsiveness of the sales and technical support teams at Optimus Futures is very much about their dedication to client satisfaction. It's also encouraging to hear that their fee structure is competitive, adding further value to their service offering.
The contrast you've drawn between your experiences with other brokers and Optimus Futures underscores the importance of not just the technical aspects of a brokerage service but also the quality of customer care and the overall user experience.
Thank you for sharing your thoughts and experiences. Your feedback is a testament to our hard work and dedication to excellence in futures trading.
Keep enjoying your trading journey with TradingView and Optimus Futures, and don't hesitate to share any further insights or feedback as you continue to explore the markets. Your contributions help in fostering a community of informed and satisfied traders. Bravo indeed to Optimus Futures, and here's to many more years of successful trading!
Best,
Optimus Futures Support
great
Thank you for your review. We are glad to hear that everything is going well.
Best,
Optimus Futures
Best,
Optimus Futures
Customer service has been super helpful getting my account setup. It's great to be able to trade in the charts and execution has been consistent and reliable
It's fantastic to hear that you've had such a positive experience with customer service while setting up your account and that you're enjoying the benefits of trading directly from the charts. Consistent and reliable execution is crucial in trading, and it's great to know that your platform is delivering on this front.
Trading within the charts enhances your trading efficiency and allows for a more integrated analysis and execution process, which can significantly improve decision-making.
If you have any more questions about your account, need tips on using chart trading to its full potential, or are curious, please don't hesitate to ask.
Best,
Optimus Futures Support
optimusfutures.com
Trading within the charts enhances your trading efficiency and allows for a more integrated analysis and execution process, which can significantly improve decision-making.
If you have any more questions about your account, need tips on using chart trading to its full potential, or are curious, please don't hesitate to ask.
Best,
Optimus Futures Support
optimusfutures.com
Excellent service and super fast execution
I'm thrilled to hear about your experience with excellent service and super-fast execution! It sounds like you're in good hands and that the platform and team you're working with are meeting your needs exceptionally well. Fast execution is crucial in trading, as it can significantly impact the effectiveness of your trades and overall trading strategy.
If there's anything specific you'd like to know more about or if you have any questions about optimizing your trading strategies further, don't hesitate to ask. Whether you're looking for tips on how to make the most of the platform's features or seeking advice on other technical issues, we're here to help.
Best,
Optimus Futures Support
optimusfutures.com
If there's anything specific you'd like to know more about or if you have any questions about optimizing your trading strategies further, don't hesitate to ask. Whether you're looking for tips on how to make the most of the platform's features or seeking advice on other technical issues, we're here to help.
Best,
Optimus Futures Support
optimusfutures.com
I'm coming over from Forex and new to Futures. The support with Optimus Futures has been very timely to respond and extensive. I don't feel like they ever rush me and I am never neglected. Jake goes above and beyond to make sure I have help choosing and transitioning to new platforms, and is a great guy to talk to in general.
It's wonderful to hear about your positive experience transitioning from Forex to Futures with Optimus Futures! Shifting trading platforms and markets can be challenging, but having supportive and responsive customer service can make all the difference. It sounds like Jake and the team at Optimus Futures have provided you with the comprehensive support and guidance needed to navigate this change smoothly.
Please let us know if you have any more questions as you continue your journey into Futures trading or wish to share more about your experiences or needs. Whether it's about leveraging platform features, understanding market nuances, or anything else related to your trading journey, we're here to support you.
Best,
Optimus Futures Support
optimusfutures.com
Please let us know if you have any more questions as you continue your journey into Futures trading or wish to share more about your experiences or needs. Whether it's about leveraging platform features, understanding market nuances, or anything else related to your trading journey, we're here to support you.
Best,
Optimus Futures Support
optimusfutures.com
Great customer service. Jake was absolutely awesome to work with
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with our customer service, and it's fantastic to know that Jake made your experience with Optimus Futures exceptional. We pride ourselves on our commitment to our clients and are glad to see that reflected in your interaction with us.
We're always here to support your trading journey using TradingView's software and anything else you might need. If there are any further questions or feedback, or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for choosing Optimus Futures. We look forward to continuing to serve you with excellence!
Best.
Optimus Futures Support
optimusfutuyres.com
We're always here to support your trading journey using TradingView's software and anything else you might need. If there are any further questions or feedback, or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for choosing Optimus Futures. We look forward to continuing to serve you with excellence!
Best.
Optimus Futures Support
optimusfutuyres.com
Excellent Software!
We are happy to hear that you found TradingView to be excellent! If there are any particular features that you love, or if you have any questions about its functionality, please don't hesitate to let us know. We're here to help you make the most of your experience, so feel free to reach out to us if you need any assistance. Thank you for choosing Optimus Futures, and happy trading!
Best,
Optimus Futures Support
optimusfutures.com
Best,
Optimus Futures Support
optimusfutures.com
Best broker, they give great customer service ! I highly recommend them !!
It's incredibly gratifying to read such positive feedback, and we're deeply thankful for your endorsement of Optimus Futures as the best broker. Knowing that you’ve experienced great customer service with us is a testament to our team's dedication and hard work.
If there’s anything more we can do to assist you or enhance your trading journey, please don't hesitate to reach out. We value your business and look forward to supporting you in every way possible.
Best,
Optimus Futures Support
optimusfutures.com
If there’s anything more we can do to assist you or enhance your trading journey, please don't hesitate to reach out. We value your business and look forward to supporting you in every way possible.
Best,
Optimus Futures Support
optimusfutures.com
Love it!
A big thank you for your succinct and heartwarming feedback! We're absolutely delighted to know that you love the services provided by Optimus Futures. It’s always our goal to exceed our client's expectations, and hearing such positive reactions is incredibly rewarding for our team.
Best,
Optimus Futures Support
optimusfutures.com
Best,
Optimus Futures Support
optimusfutures.com