Serco Group Plc engages in the provision of business process outsourcing, consulting, and technology services. It offers advisory, design, and delivery expertise in the areas of operations strategy, transformation, program delivery, outsourcing, people performance and selection, and change management and research. It operates through the following segments: UK and Europe, Americas, AsPac, Middle East, and Corporate. The UK and Europe segment offers frontline services to defense, health, and justice and immigration sectors delivered to the country's government and devolved authorities. The Americas segment delivers services to U.S. federal and civilian agencies, selected state and municipal governments, and the Canadian government. The AsPac segment caters Asia Pacific region including Australia, New Zealand, and Hong Kong. The Middle East segment serves the defense, transport, and healthcare sectors in the Middle East region. The Corporate segment includes central and head office costs. The company was founded in 1929 and is headquartered in Hook, the United Kingdom.
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