W.W. Grainger, Inc. is a supplier of maintenance, repair, and operating products, with operations in North America, Japan, and the United Kingdom. It operates through the following segments: High-Touch Solutions N.A., Endless Assortment, and Other. The High-Touch Solutions N.A. segment is involved in value-added MRO solutions that are rooted in deep product knowledge and customer expertise. The Endless Assortment segment provides a streamlined and transparent online platform with one-stop shopping for millions of products. The Other segment refers to the company's Cromwell business in the U.K. and a wholly owned captive insurance entity. The company was founded by William Wallace Grainger in 1928 and is headquartered in Lake Forest, IL.