Genpact Ltd. engages in the business process management, outsourcing, shared services and information outsourcing. The company operates through the following segments: Banking, Capital Markets and Insurance or BCMI, Consumer Goods, Retail, Life Sciences and Healthcare or CGRLH and High Tech, Manufacturing and Services or HMS. The Segment Banking, Capital Markets and Insurance provides operations services for clients in the insurance industry vertical – such as property and casualty insurers, life and annuities insurers, reinsurance providers and insurance brokerage firms – include underwriting, claims management, regulatory reporting, risk and catastrophe modelling, and customer segmentation and loyalty. The Segment Consumer Goods, Retail, Life Sciences and Healthcare provides operations services to supply chain management, order management, trade promotion optimization, and supplier risk management. The Segment and High Tech, Manufacturing and Services provides operations services to these clients include industry-specific solutions for the Industrial Internet of Things (IIoT), order and supply chain management, digital content management and risk management. The company was founded in 1997 by Pramod Bhasin and is headquartered in Hamilton, Bermuda.